Customer Support SpecialistDawar Consulting • Indianapolis, IN, US
Customer Support Specialist
Dawar Consulting • Indianapolis, IN, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.temporary]
[job_card.job_description]Act as the primary point of contact for service representatives, addressing inquiries and troubleshooting issues related to resource dispatching, case creation, spare parts availability, and distribution. Provide phone support to field representatives. Maintain excellent workload management, balancing multiple tasks efficiently while ensuring a high level of quality in a fast-paced environment. Communicate proactively and effectively with teammates, stakeholders, leadership, and other colleagues. Maintain documentation according to established guidelines. Associate's Degree with at least 2 years of previous customer service experience or more than 3 years of previous customer service experience. Ability to handle multiple functions simultaneously. Intermediate computer skills, including the ability to perform some advanced functions within various software packages. Ability to develop expert product knowledge for areas of responsibility. Previous experience with SAP and Salesforce.
Customer Support Specialist
Our client, a world leader in life sciences and diagnostics, is looking for a Customer Support Specialist. Kindly have a look at the details below and let me know if you are interested.
Job Title : Customer Support Specialist - Indianapolis, IN
Job Duration : Long Term Contract (Possibility Of Extension)
Hours during training 8 a.m. - 5 p.m. Actual shift 12 p.m. - 9 p.m.
Company Benefits include :
- Healthcare (Medical, Dental, & Vision)
- Paid Sick leave
- 401k (with 2% employer match)
Key Responsibilities :
Qualifications :
If interested, please share your availability and updated resume at hr@dawarconsulting.com.
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Customer Support Specialist • Indianapolis, IN, US
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