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Claims Analyst
Claims AnalystWillis Towers Watson Plc • Miami, FL, US
Claims Analyst

Claims Analyst

Willis Towers Watson Plc • Miami, FL, US
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  • [job_card.full_time]
[job_card.job_description]

divh2Claims Analyst / h2pWe are seeking a highly motivated individual to join our Company as a Claims Analyst in Claims Management, based in Miami. The candidate will have multiple claims responsibilities such as supporting the effective management, analysis, and resolution of claims, ensuring accurate processing and timely communication between clients, reinsurers, and external providers (adjusters, engineers, surveyors, attorneys, etc.). The role involves detailed data analysis, documentation review, and coordination across departments to maintain the integrity and efficiency of the claims process across multiple lines of business. / ppstrongThe Role / strong / ppstrongClaims Administration Reporting / strong / pulliReceive, register, and review incoming claim notifications. / liliPrepare claim summaries, bordereaux, and loss advices for reinsurers and internal use. / liliMonitor the progress of claims, coordinate settlements, follow up on recoveries, and reconcile balances with Accounts and Settlements team. / liliEnsure accurate and timely entry of claims data into the claims management system. / li / ulpstrongAnalysis Processing / strong / pulliPerform analytical reviews of claims data to identify trends and analyze portfolio-level loss for Management review and escalation. / liliIdentify and flag potential coverage issues, ambiguities, or emerging challenges. / liliAnalyze policy coverage of multiple lines including but not limited to Property, Marine, Casualty, and Financial Lines in various LatAm jurisdictions and the Caribbean. / liliSupport the preparation of claims reports and presentations for internal and external stakeholders. / li / ulpstrongLiaison / strong / pulliCommunicate with clients, reinsurers, and external providers to resolve queries and obtain required documentation. / liliAssist in negotiating and securing claim settlements from reinsurers. / liliMaintain strong professional relationships with key parties to facilitate efficient claims resolution. / li / ulpstrongCompliance Quality Assurance / strong / pulliEnsure adherence to internal policies, market regulations, and reinsurance contract terms. / liliMaintain knowledge of coverage wordings, legal and compliance requirements, and industry claim practices. / liliSupport internal audits and compliance checks by providing documentation and responding to inquiries. / liliContribute to continuous improvement initiatives within the local and regional claims team to enhance efficiency and accuracy. / li / ulh2Qualifications / h2pstrongThe Requirements / strong / ppstrongQualifications Experience / strong / ppstrongEssential : / strong / pulliBachelors degree in Risk Management, Finance, Business, Economics or a related discipline. / lili24 years experience in an insurance or reinsurance environment, ideally within a broker or (re)insurer claims setting. / liliKnowledge of multiple lines (as detailed above). Experience in Financial Lines is a plus. / liliStrong understanding of insurance and reinsurance structures. / liliExcellent analytical, numerical, and problem-solving skills. / liliHigh attention to detail with strong organizational skills. / liliProficiency in MS Office (Word, Excel) is required. / liliBilingual, English and Spanish required. / li / ulpstrongDesirable : / strong / pulliEngagement or progress toward a professional insurance qualification (e.g., CPCU, ARE, AIC). / li / ulpstrongKey Competencies / strong / pulliAnalytical thinking and accuracy / liliClient advocacy and relationship management / liliInitiative and attention to detail / liliTime management and prioritization / liliCollaboration and teamwork / liliAdaptability in a fast-paced environment / li / ulpEqual Opportunity Employer / p / div

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Claims Analyst • Miami, FL, US

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