Premium Billing Representative

Job Number6692Workplace Type : Hybrid RemoteOrange,California

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

Position Summary :

Alignment Healthcare is seeking a premium billing representative to manage the premium billing activities for the enrollment department. Premium billing includes producing and sending monthly statements, reviewing payments made, reconciling and collecting outstanding accounts. This position serves as the first point of contact for questions from individuals regarding premium invoices. In addition, the PBA is responsible for maintaining the Centers of Medicare and Medicaid Services (CMS) timeliness, quality standards, policies and procedures.

As a premium billing representative, you will assist with establishing and maintaining interdepartmental workflow, developing and implementing policies to improve the quality, timeliness and accuracy of information, throughout the organization and for providing reporting and data validation services.

General Duties / Responsibilities :

(May include but are not limited to)

• Reconcile premium payments from members.
• Identify and resolve premium payment discrepancies
• Answer questions from individuals and third-party vendor
• Prepare and submit monthly premium invoices to individuals either electronically or by paper
• Follows and report status of delinquent accounts
• Analyze data as it pertains to member premiums
• Maintain all information regarding membership premiums in the membership system
• Process member premium billing for Alignment Healthcare product lines
• Maintain required tracking / reporting
• Define and produce process reports for the operation of the department including but not limited to the complete processing of change requests, result reporting and overall departmental performance reporting
• Manage record and electronic data archive and storage and quality control for the retention of these key documents / records
• Perform all other duties as requested by management
• Understands and abides by all departmental policies and procedures.

Minimum Requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note : All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception / deferral).

Alignment Health is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.