Chief Operating Officer

Overview

Job Title : Chief Operating Officer

Department : Management

Reports to : Chief Executive Officer

FSLA Status : Exempt

Salary Range : $85,000 to $95,000

Starts : October 2024

Organization Information :

The Boys & Girls Clubs of Lower Bergen County (BGCLBC), an affiliate with Boys & Girls Clubs of America is a comprehensive out-of-school time provider, has a vision to provide a world-class Club Experience that assures success is within reach of every young person who enters its doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living healthy lifestyles.

Position Summary :

The Chief Operating Officer leads, manages, directs and monitors overall daily operations of our clubs, school sites, and programs with primary focus on safety, high quality programming, driving optimal club experience and service delivery / outcomes for youth that enables a member to grow and develop into a responsible adult. This position is responsible for employee management, community relationships, budgeting, data / outcomes, and facility management. This position must work closely and effectively with the program team to ensure the success of clubs, school sites, organizational programs, activities and services that prepare youth for success and that create a club environment that facilitates implementation and achievement of Youth Development Outcomes. This position must work closely and effectively with the Supervisor of Maintenance & Facilities to ensure a healthy and safe environment, ensuring facilities, equipment, and supplies are managed and maintained. This position will be responsible for assisting in recruiting and retaining staff as well as training and development, maintaining targeted membership and attendance goals while utilizing volunteers as necessary. The Chief Operating Officer reports directly to the Chief Executive Officer.

Responsibilities

Essential Functions :

• Accountable for both the day-to-day operations, programs, and services of the Boys & Girls Clubs of Lower Bergen County.
• Delivers services and processes that provide high-quality educational, enrichment, and recreational programming to Club members and their families.
• Manages a team of both full and part-time staff and volunteers, and drives performance that results in high-quality, efficient, and effective programs and practices. Areas of responsibility include, but are not limited to hiring, compensation, employee recognition, and performance management decisions, oversight of training plans, ongoing performance assessments and annual evaluations.
• Leads the design and delivery of services aligned to the overall goals and strategic plan of the Club.
• As a member of the senior management team, partners with the CEO to develop the strategic plan for Boys & Girls Clubs of Lower Bergen County.
• Creates and updates organizational Safety Policies and Crisis Communication plan. Acts as the staff liaison to the Board Safety Committee.
• Represents BGCLBC in our communities, ensuring that the interests of the youth are protected and supported.
• Develops collaborative partnerships with other youth serving organizations, corporations, members, parents, families and community organizations.
• Provides oversight of the maintenance and upkeep of facilities, vehicle(s), equipment, and grounds (coordinating with the Supervisor of Maintenance & Facilities) ensuring that a safe, attractive, and welcoming environment is created for Club members in an efficient, cost-effective manner
• Communicates and enforces organization’s policies, procedures and standards regarding upkeep, usage and maintenance of buildings, vehicles and equipment, and monitors for compliance.
• Manages Member Management, Tuition, and Outcome Measurement Systems and Software - ensures information and other data maintained on programs, membership, etc. are accurate and timely.
• Collaborates with Unit Directors, Program / Project Directors, and other Area Department Heads to develop budget that supports club / site needs, monitors and controls expenditures. Approves club / site’s expenditures to authorized level and ensures expenditures considered costs and best value
• Makes presentations at Board of Directors’ Meetings
• Complete grant and program reports

Skills & Competencies :

Disability Specifications - Physical Demands :

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Occasionally required to lift, transport items that may weigh 25 lbs. or less.

Work Environment :

This position is performed in a traditional office environment and at Club / School sites and requires attendance at evening and weekend events. Occasional domestic overnight trips to attend business meetings, conferences, and related professional events may be required.

The Boys & Girls Clubs of Lower Bergen County is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

Disclaimer :

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Qualifications