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Customer Service Representative (Multi Branch Support)
Customer Service Representative (Multi Branch Support)Security Finance • Caldwell, ID, US
Customer Service Representative (Multi Branch Support)

Customer Service Representative (Multi Branch Support)

Security Finance • Caldwell, ID, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

  • Do you thrive on making a positive, lasting impact on people ?
  • Are you bilingual in English and Spanish?
  • Do you have customer service experience ?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training ?
  • Would you enjoy working in multiple locations in your area ?
  • Do you want multiple opportunities to advance your career ?
  • Do you want to work in an open, office environment ?

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

In this role, you can expect to :

  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.
  • We offer :

  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service -  As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.
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