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Business Analyst
Business AnalystPhysNet • Jacksonville, FL, US
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Business Analyst

Business Analyst

PhysNet • Jacksonville, FL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Title : Business Analyst (with PM and QA Support Capabilities)

Location : Remote

Job Type : Full-time

About Us :

PhysNet is a dynamic and innovative workers compensation company dedicated to helping patients achieve the best outcomes. We are seeking a resourceful and detail-oriented Business Analyst to support the growth and continuous improvement of our proprietary platform, PRISM. This role requires a well-rounded individual who can lead business analysis efforts, support project management activities, and contribute to quality assurance tasks. If you’re passionate about building clarity from complexity and thrive in cross-functional environments, we want to hear from you.

Key Responsibilities :

  • Requirements Gathering : Work closely with stakeholders to elicit, document, and manage business and functional requirements related to PRISM and other internal systems.
  • Documentation : Create and maintain high-quality documentation, including Business Requirements Documents (BRDs), current-state and future-state process maps, and software feature specifications.
  • Backlog Management : Collaborate with technical teams to structure and maintain a clear, prioritized backlog of PRISM feature requests and improvements.
  • Software Documentation : Own the effort to document existing PRISM system functionality, data flows, and business logic for both technical and non-technical audiences.
  • Project Coordination : Support light project management duties such as timeline tracking, status reporting, and cross-team communication to keep initiatives on track.
  • Quality Assurance Support : Assist with test planning, acceptance criteria creation, and performing exploratory testing or validation of deliverables as needed.
  • Stakeholder Communication : Act as a bridge between technical teams and business stakeholders, ensuring mutual understanding and alignment throughout the development lifecycle.
  • Process Improvement : Identify and propose improvements to internal documentation standards, project workflows, and stakeholder communication practices.

Qualifications :

  • Bachelor’s degree in Business, Information Systems, or a related field.
  • 3+ years of experience in a Business Analyst role, preferably in a SaaS or healthcare technology environment.
  • Familiarity with agile methodologies and software development lifecycles.
  • Proven ability to create structured and clear documentation.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.
  • Experience with project management tools (e.g., Azure DevOps, Jira, Asana) is a plus.
  • Excellent communication and interpersonal skills.
  • Experience supporting QA efforts and / or writing test cases is a plus.
  • Familiarity with healthcare workflows or workers’ compensation processes is a bonus.
  • How to Apply :

    If you are a detail-oriented, collaborative Business Analyst looking to make a direct impact on meaningful technology, we encourage you to apply. Please submit your resume and a cover letter to hr@physnet.com with the subject line :

    "Business Analyst Application - [Your Name]"

    Thank you for considering PhysNet as your next career destination. We look forward to learning how you can help us evolve PRISM and support our mission.

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