FT Public Safety Supervisor

Public Safety And Security Supervisor

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention / exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

This position is responsible for promoting public safety and security throughout the Wilmington Convention Center premises to ensure the safety and protection of clients, guests, employees, and physical property.

Essential Duties And Responsibilities

Public Safety

• Enforces public safety policies and procedures during facility operating hours.
• Conducts interior and exterior rounds and reports any unusual issues or incidents.
• Reviews and analyzes event resumes and develops appropriate public safety plans accordingly.
• Leads and directs contracted security personnel in support of scheduled events.
• Provides safety escorts for both public guests and clients, as well as staff members as requested.
• Documents all notable incidents in the appropriate logbooks. Participates in incident investigations as needed.
• Directs visitors, vendors, deliveries, and related personnel to proper areas, notifying appropriate personnel of arrivals and departures.
• Monitors persons on the premises to determine if they possess proper identification and are authorized to be present on WCC premises.
• Performs crowd and traffic flow controls within the facility during scheduled events.
• As a member of the facility emergency response team, responds to emergency situations and alerts the appropriate public emergency response team(s).
• Investigates client or guest complaints pertaining to safety and / or security in conjunction with contracted security personnel.
• As a member of the WCC Safety Team, conducts regular safety inspections and assists in the implementation of any corrective actions to be taken.
• Assists in the development and delivery of facility safety exercise training, to include bomb threats, active shooter, fire drills, and inclement weather.

Facility Security

Leadership & Administration

Operational Support

Supervisory Responsibilities

In this role, the Public Safety and Security Supervisor is responsible for direct supervision of all Security Staff.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And / Or Experience

Skills And Abilities

Other Qualifications

Computer Skills

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : On Site Wilmington Convention Center

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear; to lift and carry 40 pounds. This position may require work inside or outside of the building, as needed by events.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.