Operations Software Quality Analyst II

Job Summary :

The Operations Software Quality Analyst II works with team members, developers and department managers to develop, maintain, implement and execute a quality assurance process.

Essential Functions :

• Responsible to develop routine tests and coordinate the testing efforts for all assigned applications and code base
• Complete business analysis
• Manage the requirements gathering process
• Obtain and document business and system requirements
• Document workflows
• Provide requirements to development teams and participate in collaborative design sessions
• Create and document test cases for all documented requirements
• Manage and execute testing for all test cases : types include integration, certification, user acceptance, system, regression, and load tests
• Monitor, measure, and report metrics based on the results of all tests
• Measure, evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines
• Write, revise, and verify quality standards and test procedures for program design and product evaluation in order to economically and efficiently attain a high quality of software
• Follow established quality assurance practices
• Follow defined quality methods
• Abide by quality controls and documentation procedures
• Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and "ad-hoc testing"
• Execute regression tests, functional tests and data tests
• Report, track and determine priority of reported bugs promoting quality achievement and performance improvement
• Maintain awareness of the business context of software
• Ensure compliance with local, state, national and international standards and legislation
• Define quality procedures in conjunction with operating staff
• Collate and analyze performance data and charts against defined parameters
• Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
• Write technical and management systems reports
• Monitor performance by gathering relevant data and producing statistical reports
• Conduct tests on computer software programs to make sure the programs perform properly and are easy to use
• Complete tests to determine weaknesses in software code
• Review new or modified software, including documentation, diagram, and flow chart, to determine if a program will perform according to user requests and standards and conform to guidelines
• Recommend program improvements or corrections to programmers
• Identify program processing errors
• Implement automated test programs to ascertain the validity of results, accuracy, reliability, and conformance to established standards
• Identify differences between established standards and user applications and suggest modifications to conform to standards
• Conduct compatibility tests and performance load testing
• Write documentation to describe program evaluation, testing, and correction
• Evaluate proposed software or software enhancement for feasibility
• Perform any other job related instructions, as requested

Education and Experience :

Competencies, Knowledge and Skills :

Licensure and Certification :

Working Conditions :

Compensation Range :

$61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type : Salary

Competencies :

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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