Content and Communications Specialist

Summary:

The Content and Communications Specialist is responsible for creating internal and external communications, marketing, and public relations needs of CDS Life Transitions and its affiliate companies. The Content and Communications Specialist will work with the Director of Marketing and PR to promote and grow CDS Life Transitions brands throughout the community using a variety of social media and external platforms.

Essential Job Functions:

• Write, edit, deliver, measure, and evaluate internal and external Agency communications (newsletters, email blasts, press releases, marketing collateral, etc.) to market and generate brand awareness of CDS Life Transitions and its affiliate companies and support departments
• Develop content for and maintain social media channels, websites, presentations, and collateral; provide customer service support to inquiries.
• Design new marketing materials and update existing resources as needed
• Create, proof, edit, and approve communications materials written by staff, and other constituents and ensure all communications adhere to the Agency’s brand
• Capture, edit, publish and maintain archive of digital media content, including photos and videos for various marketing and promotional uses online, in print, and at events.
• Coordinate with external vendors for content development
• Develop, cultivate, and maintain strong relationships with department leaders
• Support the Director of Marketing and Public Relations with scheduling media buys, advertising, and sponsorships
• Create engaging content on social media and generate posts per marketing calendar
• Provide support during special events and tours, including promotional materials and day-of-event support
• Represent, and promote awareness of, the CDSLT brands to all internal and external constituents
• Perform all other duties relevant to the position as assigned by supervisor

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills; solid foundation in grammar, spelling, and composition.
• Experienced in copywriting, editing, and content generation
• Skilled in public speaking, presentation, creation, and delivery
• Skilled in multi-media forms of communication and marketing (i.e. PR, video, Social, Photo) preferred
• Strong attention to detail
• Ability to work independently and proactively
• Competency in Adobe Creative Suite, Microsoft Office applications and Mac OS is preferred
• Ability to develop and maintain positive relationships with CDS Life Transitions constituents, including staff, individuals, families, vendors, donors, etc.

Education and Experience:

Physical Requirements/Working Conditions:

• Ability to sit continuously
• Must be able to reach above shoulder level
• Ability to twist/turn upper body
• Able to use hands/arms repetitive action for fine manipulating, keyboarding, and typing
• Ability to work in a fast-paced, deadline driven environment.
• Occasional evening and weekend hours as needed for events and projects.

* Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Corporate Qualifications/Expectations:

• Adhere to all CDS Life Transitions, Inc. policies and procedures.
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
• Attend mandatory education and training modules as scheduled; obtain and maintain required certifications/training by State regulations and CDS policy
• Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress