Bilingual Collection Specialist

Benefits / Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Proficient in Spanish helpful.

Responsibilities

Review accounts to discover overdue payments

Research client information and historical data on accounts

Communicate with clients regarding overdue accounts

Collection arrangements with past due customers

Maintain accurate documentation of account status and collection efforts

Report on collection activity and present to management

Qualifications

High school diploma / GED required

Previous experience as a Collection Specialist or in a similar position

Understanding of collection techniques

Knowledge of debt collection laws and regulations

Familiarity with Microsoft Office, Excel, and computer databases

Ability to work well under pressure

Excellent communication and negotiation skills

Able to communicate in English and Spanish