Field Service Technician

Title

Field Service Technician

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team and encourage you to apply!

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team oriented, innovative, great at helping customers and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem and make necessary repairs. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to make the repair immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $21-25 per hour, which may be negotiable based on experience, plus a bonus program and a full benefits plan which includes medical, dental, vision, 3 weeks of pto in the first year, paid holidays, company paid life insurance and a 401k with a generous company match . This position is Mon-Fri, 8am-5pm. We offer full training and welcome candidates to apply from other industries or from technical training programs.

Requirements :

Strong customer service skills

Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.

Computer proficiency with Microsoft Office programs

Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.

Must be willing to submit to a criminal background check.

Clean cut appearance; no offensive tattoos are permitted and excessive tattoos may require covering.

Must have parking available to take a company vehicle home every day.

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Position Requirements Full-Time / Part-Time Full-Time Position Field Service Technician Exempt / Non-Exempt Non-Exempt Open Date 10 / 9 / 2025 Location Tempe, Arizona Office About the Organization At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs.

We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.

Why join our team :

We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.

We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including :

• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division

We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.