A company is looking for an Admin Support Tier I Associate to provide administrative support and enhance the experience for brokers and administrators.
Key Responsibilities
Provide accurate assistance to brokers and admins via phone and email
Assist with onboarding and administrative needs for new and renewing plans
Address and resolve complaints, ensuring compliance with HIPAA policies
Required Qualifications
2+ years of experience in support-related roles
Experience in health insurance or a related field preferred
Strong time management and organizational skills
Comfortable with remote work and modern web applications
Bilingual in Spanish and English is a plus
Admin Support Associate • Elgin, Illinois, United States