Cashier - Dine In and Takeout

Four M Franchising, LLC

Job Description

JOB TITLE : Cashier – Dine-In and Takeout

REPORTS TO : Manager

DEPARTMENT : Operations

FLSA STATUS : Non-exempt

OVERVIEW : The Cashier is responsible for positively representing the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for managing all takeout orders and accurately entering orders into the point of sale system and collecting payments.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Wow ‘Em In

• Answers phone within three (3) rings.
• Greets Guest (s) within 45 seconds of arrival at register.
• Gets permission from Guest to place on hold.
• Inquires about reason for call and tailors response (e.g., takeout order, directions to restaurant, call for a Manager, etc.).
• Asks questions of Guest to determine cues for takeout offers; how many serving, home, office, etc.

Quench & Assist

N.O.W. Deliver the Taste

Are We Blazin'?

Wow 'Em Out

Miscellaneous

SUPERVISORY RESPONSIBILITIES :

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Language, Math and Reasoning

EDUCATION, EXPERIENCE, and TRAINING :

CERTIFICATES, LICENSES, REGISTRATIONS :

COMPUTER SKILLS :

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

VISION REQUIREMENTS :

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Note : The duties of this position may change from time to time. Four M Franchising, LLC d / b / a Buffalo Wild Wings reserves the right to add or delete duties at the discretion of Buffalo Wild Wings or its managers. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

I have read and understand the duties of my position :

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