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IT Technician
IT TechnicianeTeam Inc • New Orleans, Louisiana, United States
IT Technician

IT Technician

eTeam Inc • New Orleans, Louisiana, United States
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Job Title: IT Technician

Job Type: Contract, 12 months contract

Location: New Orleans, LA, USA, 70112

100% Onsite role

Pay Rate: $25 - $28/Hour


Job Description:

  • Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
  • Instructs customers in the operation and maintenance of systems/equipment.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Acts as a liaison with customers on administrative and technical matters for assigned projects.
  • Performs analysis and prepares reports on system problem trends and issues.
  • Troubleshoot user accounts
  • Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11

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IT Technician • New Orleans, Louisiana, United States

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