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Library Assistant III - Circulation Assistant
Library Assistant III - Circulation AssistantInsideHigherEd • Orange, California, United States
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Library Assistant III - Circulation Assistant

Library Assistant III - Circulation Assistant

InsideHigherEd • Orange, California, United States
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Position Title :

Library Assistant III - Circulation Assistant

Position Type : Regular

Job Number : SA71124

Full or Part Time :

full-time 40 hours weekly

Fair Labor Standard Act Classification :

Non-Exempt

Anticipated Pay Range :

$21.00 - $23.00

Pay Range Information :

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Job Description Summary :

Within the Access Services Division of the Leatherby Libraries, the Library Assistant III will perform all the public service aspects of the Circulation Department. Provide student, staff, faculty and community patron assistance, including responding to in-person, telephone and email inquiries. Use the library system (Sierra) to check in / out library items including books, media, reserves and bookable rooms. Monitor stacks and conduct stacks maintenance including shifting and arranging of library materials. Collect fines, resolve disputes or negotiate acceptable resolutions. Conduct basic troubleshooting of photocopiers, printers and microform machines. Perform patron registration and data entry. Open and / or close building.

Maintain and update departmental policies and forms. Catalog, process and manage all items placed on Course Reserve. Train and direct tasks of Library Assistants and student employees. Participate in the development of library and department policies and procedures. Provide support to Interlibrary Loan by assisting with document delivery, processing requests and answering inquires. Perform other duties as assigned to further the efficiency and services of the Leatherby Libraries.

Responsibilities :

  • Perform all of the public services aspects of the Circulation Department.
  • Provide student, staff, faculty and community patron assistance including responding to in-person, telephone and email inquiries.
  • Use the library system (Sierra) to check in / out library items including books, media, reserves and bookable rooms.
  • Monitor stacks and conduct stacks maintenance including shifting and arranging of library materials.
  • Collect fines, resolve disputes or negotiate resolutions.
  • Conduct basic trouble-shooting of photocopiers, printers and microform machines.
  • Perform patron registration and data entry.
  • Open and / or close building.
  • Maintain and update departmental policies and forms.
  • Participate in the development of library and department policies and procedures.
  • Process business office referrals of student balances and conduct library fine reconciliations and deposits.
  • Train and direct tasks of Library Assistants and student employees.
  • Provide support to Interlibrary Loan by assisting with document delivery, processing requests and answering inquires.
  • Perform other duties as assigned to further the efficiency and services of the Leatherby Libraries.

Required Qualifications :

  • Minimum of 24 months of library experience, two years of college education or equivalent combination of experience / education.
  • Intermediate knowledge of written and spoken English, with the ability to read and write English at an appropriate level for this position.
  • Intermediate knowledge of computers to include Microsoft Office, email, web browsing, and other software applications, with an ability to learn new technology as needed for the position.
  • Extensive contact with students, staff, faculty, and community patrons on a general basis.
  • Excellent interpersonal and customer service skills to interact with individuals at all organizational levels, from inside and outside of the university.
  • Exercise sound judgment based on current policies and procedures to make moderate decisions and consult with supervisor for major decisions.
  • Solid problem-solving skills with the ability to negotiate and resolve disputes.
  • Strong commitment to customer service and teamwork.
  • Ability to use photocopiers, printers, microform machines, and learn basic troubleshooting skills for those machines.
  • Possess strong organizational skills with the ability to prioritize, carry out or assign multiple projects.
  • Ability to work in a self-directed manner.
  • Possess skill to perform arithmetic calculations, such as addition, subtraction, multiplication and division.
  • Ability to train and direct tasks of Library Assistants and student employees.
  • Ability to understand, discuss and apply policies, procedures and regulations pertaining to the duties of this position.
  • Desired Qualifications :

  • Ability to open / close building.
  • Ability to reconcile financial records and process deposits.
  • Knowledge of library technology, processes, and procedures, preferably in an academic library.
  • Ability to maintain confidentiality of student records. FERPA training provided and completed every two years.
  • Ability to use Sierra, WorldCat, OCLC, Tipasa, and Article Exchange (will train).
  • Special Instructions to Applicants :

    Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

    Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.

    The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

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