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Benefits Relationship Manager - BRM
Benefits Relationship Manager - BRMCVS Health • Concord, CA, US
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Benefits Relationship Manager - BRM

Benefits Relationship Manager - BRM

CVS Health • Concord, CA, US
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Benefit Relationship Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As a Benefit Relationship Manager (BRM), you will captain the strategic documentation and deployment of our clients' prescription benefit plan designs. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovative solutions to high-profile clients.

You will accomplish this by :

  • Building relationships with key client partners through a consultative approach to understand client benefit plan design needs.
  • Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis.
  • Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup.

Your success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a BRM will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace

Required Qualifications

  • 5 or more years of experience in benefit plan design / coding / testing / account management, or related field.
  • Willingness and Ability to Travel up to 10% for client support if needed.
  • Preferred Qualifications

  • Expert level experience in RX Claim.
  • Experience with Benefit Builder and FMS.
  • PBM industry experience.
  • Proven benefits coding operations experience.
  • Education

    Verifiable High School Diploma or GED is required. Bachelor's Degree preferred.

    Anticipated Weekly Hours

    40

    Time Type

    Full time

    Pay Range

    The typical pay range for this role is :

    $60,300.00 - $145,860.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

    Great benefits for great people

    We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

  • Affordable medical plan options, 401(k) plan (including matching company contributions), and employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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