Bilingual Customer Service and Rebate Processing Specialist

Customer Service And Rebate Processing Specialist

Resource Innovations is seeking a Customer Service And Rebate Processing Specialist to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties And Responsibilities

• Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
• Provide basic troubleshooting and recommend solutions
• Maintain electronic filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Provide customer service activities such as responding to emails and phone calls.
• Other duties as assigned.