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Freight Relationship Manager
Freight Relationship ManagerU.S. Bank • Naperville, Illinois, USA
Freight Relationship Manager

Freight Relationship Manager

U.S. Bank • Naperville, Illinois, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals : partnering with our customers our communities and each other.

Job Description

The Freight Relationship Manager is responsible for leading and strengthening client relationships within the assigned business segment and / or geographic region. Working directly and through Account Representatives this role drives growth by acquiring new business expanding existing relationships and optimizing portfolio performance. The ideal candidate combines strategic relationship management with consultative sales expertise to deliver exceptional value to clients and the organization.

Key Responsibilities :

  • Client Relationship Management :

Serve as the primary point of contact for senior leadership at assigned clients ensuring satisfaction and long-term retention.

  • Manage non-credit risk across the customer portfolio to maintain compliance and mitigate exposure.
  • Business Development & Growth :
  • Prospect and secure new business opportunities to increase spend volume and revenue.

  • Expand existing customer relationships through cross-selling and upselling of bank products and services.
  • Monitor profitability and implement strategies to enhance financial performance.
  • Consultative Sales & Advisory :
  • Provide tailored consultative advice to clients to support their business objectives.

  • Identify client needs and deliver solutions across all product groups.
  • Make appropriate referrals to internal partners for specialized services.
  • Portfolio Optimization :
  • Drive growth through program optimization initiatives and strategic planning.

  • Analyze portfolio performance and recommend improvements to maximize results.
  • 30-40% travel required
  • Qualifications :

  • Proven experience in relationship management and consultative sales within the freight or logistics industry.
  • Strong understanding of financial products and risk management principles.
  • Excellent communication negotiation and problem-solving skills.
  • Ability to work independently and collaboratively to achieve business goals.
  • Must currently live in Illinois or Minnesota will be in office 3 days out of the week.

    Basic Qualifications

  • Bachelors degree or equivalent work experience
  • 10 or more years of relationship management experience
  • Preferred Skills / Experience

  • Strong sales relationship management and business development abilities
  • Extensive knowledge of CPS products and services
  • Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of banks products
  • Strong analytical and problem-solving skills
  • Ability to work effectively with individuals groups and vendors across the company to manage customer relationships
  • Well-developed written communication and verbal presentation skills
  • If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to our disability accommodations for applicants .

    Benefits :

    Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role location or hours) :

    Healthcare (medical dental vision)

    Basic term and optional term life insurance

    Short-term and long-term disability

    Pregnancy disability and parental leave

    401(k) and employer-funded retirement plan

    Paid vacation (from two to five weeks depending on salary grade and tenure)

    Up to 11 paid holiday opportunities

    Adoption assistance

    Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law

    U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $124355.00 - $146300.00

    U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and / or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

    Posting may be closed earlier due to high volume of applicants.

    Required Experience :

    Manager

    Key Skills

    Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 124355 - 146300

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