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Client Service Professional
Client Service ProfessionalH&R Block • High Point, NC, United States
Client Service Professional

Client Service Professional

H&R Block • High Point, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join Our Team at H&R Block!

At H&R Block, we understand the importance of community and the power of collaboration. Our mission is to empower individuals through expert support and guidance in their financial decisions. We foster a vibrant culture where everyone feels included and valued.

We're on a journey of continuous improvement and innovation with our long-term transformation plan, Block Next. This initiative is designed to enhance our services, client experience, and overall growth, positioning us as a leader in our industry.

If you are someone who seeks challenges as opportunities and wants to make a tangible difference in the community, we would love to hear from you!

Your Role :

As a seasonal Client Service Professional / Receptionist, you will have the chance to make a direct impact on clients' lives. Your role will involve building lasting relationships with clients as you help them navigate their financial journey.

Your responsibilities will include :

  • Welcoming clients warmly and answering phone inquiries courteously.
  • Pairing clients with the most suitable tax professionals based on their needs.
  • Scheduling client appointments in a manner that suits their preferences.
  • Ensuring all client needs are addressed during their service, whether in-person, over the phone, or virtually.
  • Maintaining a clean and organized office space, collaborating with team members to foster a productive environment.
  • Performing additional duties as needed.

What We Seek :

  • A high school diploma or equivalent.
  • Flexibility to work varied schedules and locations.
  • Sales or marketing experience is a plus.
  • A background in customer service and a knack for multitasking.
  • Strong organizational skills with the ability to manage time effectively.
  • Proficiency in computer use, especially with Microsoft Office applications.
  • Why Choose H&R Block :

    At H&R Block, we prioritize our associates' well-being, offering a range of benefits to support your health and financial security :

  • Access to our Employee Assistance Program with health advocacy services.
  • Participate in our Wellbeing program, BetterYou, to cultivate healthy habits.
  • Support for neurodiversity and caregivers.
  • A variety of discounts on everyday products and services.
  • Eligibility for medical coverage, a 401k retirement savings plan, and an employee stock purchase plan.
  • Our Commitment to Community :

    We are devoted to creating a connected culture at H&R Block, characterized by trust, care, and genuine connections. We strive to cultivate an environment where you can bring your authentic self to work every day.

    Join us in making a significant impact. We look forward to welcoming you to our team!

    H&R Block is an equal opportunity employer, celebrating diversity in the workplace.

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    Client Service Professional • High Point, NC, United States

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