A company is looking for an Implementation and Training Analyst to support and lead new customer onboardings and training.
Key Responsibilities
Manage multiple concurrent implementations from kickoff through go-live
Serve as the primary customer contact during onboarding and training, ensuring a smooth and positive experience
Configure software based on customer requirements and operational workflows
Qualifications
Minimum 2 years of experience in corporate or business aviation (required)
Experience implementing or supporting SaaS or aviation-related software
Proven ability to manage multiple projects and competing priorities in a fast-paced environment
High technical aptitude and ability to quickly learn complex systems
Self-starter with a customer-first mindset
Implementation Analyst • West Palm Beach, Florida, United States