Styling Assistant

Styling Assistant - Pasadena CA

Our Styling Assistants providean exceptional experience for every Brilliant Earth team members assist our customers in finding their best jewelry matchfrom our luxury product line. By meeting and exceeding sales targets in a fast-paced environment this team creates personalized experiences while sharing the happiest moments of our customers lives.

The ideal candidate will be able to work a full-time schedule of Thursday - Monday. This role is in-person in our Pasadena CA showroom.

The targeted salary budget for this position is $20 / hour. This compensation budget range may be adjusted at any time at the discretion of the company.

Responsibilities May Include :

Sales & Customer Service :

• Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions such as ring settings selections and diamond options.
• Proactively greet check-in and assist customers in the purchasing process creating a memorable one-on-one customer experience that reflects our luxury brand and product quality.
• Guide customers to purchase creating memorable and personalized experiences for each customer.
• Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets.
• Proactively respond to online customer inquiries and provide sales assistance through live chats and phone calls while focusing on a luxury customer experience reflective of our high-quality product.
• Develop and demonstrate productknowledgeas it pertains to ourdiamonds gemstones and fine jewelry.
• Conduct post-sale appointments to assist and educate customers returning for pick-ups exchanges re-sizing and other inquiries.
• Call customers to confirm showroom appointments and answer any pre-appointment questions.
• Review customer feedback surveys and online reviews working with your leaders to continuously improve the customer experience and your sales performance.
• Use our ERP system to manage your tasks and communicate cross-functionally.
• Act as a brand advocate sharing our mission of creating a more sustainable transparent and compassionate jewelry industry.

Showroom Coordination & Maintenance :

What You Have :

Bonus Points if You Have :

What We Offer

At Brilliant Earth were passionate about the employee experience. Thats why we offer an excellent training program and endless opportunities for career growth! In addition we offer competitive compensation and a robust benefits package including :

How to Apply & What to Expect :

Everyone at Brilliant Earth has a voice we want to hear yours! If you are interested in growing with Brilliant Earth send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Youll receive an email when weve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team an online exercise to explore our website and common customer inquiries and a video interview with one of our leaders!

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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More About Us

At Brilliant Earth our mission is to cultivate a more transparent sustainable compassionate & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration respect and encouragement is fostered by frequent team events cross-departmental meetings and celebrating our wins big and small. As one of the fastest growing e-commerce jewelers in the world were searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth we celebrate each other our successes the lessons along the way and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex race religion color national origin physical or mental disability genetic information marital status age sexual orientation gender identity military service veteran status or any other status protected by Federal State or local laws. We are committed to complying with all Federal State and local laws providing Equal Employment Opportunities and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process please reach out to us at

Required Experience :

Junior IC

Key Skills

Fashion Retail,Engineering,IFRS,Axapta,Computing

Employment Type : Full-Time

Experience : years

Vacancy : 1