IT Manager
Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint. Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry. Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!
What Do We Offer?
- Competitive compensation.
- Career development opportunities.
- Benefits including but not limited to Medical, Dental and Vision.
- 401(k) Match and much more!
Position Summary :
The Information Technology (IT) Manager provides strategic leadership and hands-on management of the company's technology infrastructure, data systems, cybersecurity, and enterprise applications across three locations. This position is responsible for aligning technology initiatives with business goals, driving digital transformation, and ensuring the reliability, security, and performance of all IT systems. The IT Manager oversees infrastructure, software maintenance, data management, report development, light workflow development, and support operations while leading a team of IT professionals.
Primary Responsibilities :
Leadership & Strategy
Develop and execute the organization's IT roadmap to support operational efficiency, growth, and innovation.Lead and mentor IT staff, fostering a culture of accountability, collaboration, and continuous improvement.Oversee IT budgets, procurement, vendor management, and technology investments.Evaluate emerging technologies and recommend strategic adoption to maintain a competitive advantage.Ensure compliance with company policies, data privacy regulations, and industry best practices.Systems & Infrastructure Management
Oversee installation, configuration, and maintenance of databases, and enterprise software.Manage data centers, providers, virtual environments (VMware, Hyper-V), and cloud infrastructure (Microsoft Azure, Microsoft 365).Maintain and enhance IT security frameworks, including firewalls, patch management, and access controls.Ensure system uptime, reliability, and disaster recovery readiness in collaboration with third-party providers.Supervise network design, organization, and monitoring across all facilities.Database & Application Management
Install, configure, and upgrade database tools and processes.Administer Microsoft SQL Server databases - monitoring performance, implementing tuning, overseeing security, and performing some backup and recovery operations.Design and implement schemas, tables, indexes, and stored procedures to support enterprise applications.Collaborate with developers and analysts to optimize queries and ensure seamless application integration.Ensure & oversee database-related compliance, patching, and documentation of policies, procedures, and standards.Business Systems & Automation
Oversee implementation and integration of enterprise systems including Microsoft Dynamics GP, Cyrious Control, and other line-of-business applications.Lead automation and process-improvement initiatives using Microsoft Power Platform (Power BI, Power Automate, Power Apps).Design, build, and maintain reports and dashboards in Power BI, Crystal Reports, and SSRS.Manage the development of automated workflows and RPA (Robotic Process Automation) solutions to increase efficiency.Leverage Virtual Basic and SQL scripting to support custom reporting and legacy applications.Security, Backup, Disaster Recovery
Implements, maintains, and ensures third-party provider backup and recovery strategies, including disaster recovery testing.Ensure system compliance with cybersecurity policies, encryption standards, and access management protocols.Collaborate with internal and external auditors to meet compliance standards.Cross-Departmental Collaboration
Partner with department heads to identify technological needs and develop solutions that improve business processes.Communicate technical concepts clearly to non-technical staff and executive leadership.