HOTWORX Matthews-General Manager

Job Description

Job Description

General Manager – HOTWORX® Matthews, NC

Full-Time | $17 / hr + Commission

Location : Matthews, NC Job Type : Full-Time

Compensation : $17 / hour + commission + bonus potential

About HOTWORX® Matthews

HOTWORX® Matthews NC is a franchise fitness studio offering a unique infrared workout experience. We are seeking an energetic, sales-driven General Manager to lead daily operations, grow membership, and build a high-performing team. This role is ideal for someone with fitness industry experience and a strong background in sales and team leadership.

Responsibilities Operations & Customer Experience

Maintain a 40-hour weekly schedule

Ensure professional appearance and adherence to company standards

Lead weekly / monthly team meetings and training

Maintain a 5-star online presence through excellent customer service

Sales & Marketing

Meet or exceed monthly membership sales and prospecting goals

Utilize consultative sales skills to convert leads

Create organic social media content

Participate in community outreach and outside sales

Team Leadership

Set and manage employee performance goals

Motivate, coach, and develop staff

Create a positive, energetic work culture

Studio Maintenance

Perform and document equipment checks

Manage and track product inventory

Requirements

2+ years managing operations in a fitness center, retail, or sales-driven environment (preferred)

2+ years leading and developing staff (required)

Strong commission-based sales background (preferred)

Valid Driver’s License (required)

Willingness to travel for corporate events and local sales activities (required)

Must be 18+ years old

Degree in Business, Fitness, Health, or related field (preferred)

Schedule

Monday–Thursday : 11 : 00am–8 : 00pm

Friday : 9 : 00am–6 : 00pm

Sometimes Saturdays to support / events

Benefits & Perks

Free HOTWORX membership

Retail merchandise discounts

Company phone and laptop

Growth opportunities within the franchise

How to Apply

Please submit your resume along with a brief note explaining why you’d be a great fit for HOTWORX® Matthews NC.