Customer Service Associate (CSA) at $14 / Hr plus commission

Job Description

Job Description

First Step : Start by completing our Culture Index Survey :

https : / / go.cultureindex.com / s / v36unTfEu8

This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it.

Sales Cashiers are the face and representatives of Wash Masters. They will uphold the standard of customer service and appearance that we strive for. Sales Cashiers must be able to provide excellent customer services to guests even when they are upset or frustrated. Sales Cashiers must fully grasp the wash menu and understand the wash process to be able to upsell and promote our services to guests.

No facial piercings, tattoo's that are not appropriate for a professional environment, or hair that is not well kept. Beards must be well maintained. Dress code : Wash Masters shirt, jacket, hat. Black athletic shoes, black pants / shorts, black belt. No open toed shoes and shirts will always be tucked in.

Some CSA's duties include but are not limited to :

Must be able to maintain and manage their register accurately.

Must be able to keep their areas neat and tidy and uphold the Wash Masters' standards.

Must be able to work at WM #12 and WM #19

Must promote passes at a 20% conversion rate with customers.

Clean and maintain all cashier and lobby areas.

Help clean and maintain property.

Work on the Wash Attendant side as needed.

First Step : Start by completing our Culture Index Survey :

https : / / go.cultureindex.com / s / v36unTfEu8

This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it.