Managing Director - Operational Technology

Key Responsibilities

• . Contributes to or leads the development and implementation of the strategic direction and objectives of a service offering or business line . Manages employees in engagements and provides input for performance management and compensation . Leads development of products and/or services . Guides the career development of other employees in the firm or provide mentoring
• May provide overall performance evaluation
• Evaluates employee contribution to specific engagements
• Creates opportunities via engagement assignments for the development of an employee's competencies . Matrix Management: Transfers knowledge, capabilities, and skills to improve others' knowledge and skill levels
• Provide ongoing feedback to professionals on the projects and their supervisors
• Complete project evaluation forms . Delegates work duties according to the development opportunities and needs of individuals
• Consulting Capability: . Creates leverage and maintains productive key relationships within client organizations
• Seeks opportunities with existing or new clients
• Actively pursues the acquisition of new engagements . Identifies and addresses critical success factors for complex engagements
• Analyzes and aligns solutions with the business objectives . Simultaneously manages multiple engagements, as necessary . Secures receivables from clients during and after completion of engagements . Develops or encourages creation of profitable service products to be sold to clients in defined service offerings
• Industry Knowledge Capability: . Leads delivery of innovative solutions from concept through implementation for client engagements . Serves as an adviser to engagement teams . Leads quality reviews of assigned engagements
• Project Management Capability: . Manages and leads all aspects of an engagement including staffing and operations as well as client relationships . Defines and develops a knowledge management strategy and plan for engagements . Ascertains risks to the success of engagements and minimizes or eliminates their impact . Manages multiple projects at any one time, as necessary . Manages highly complex or high volume of engagements with factors that may include:
• enterprise wide or multiple business units; manager other contractor/vendors on the project; high level of technology integration within the engagement; or cross-functional and/or multi-dimensional teams
• Scope: . Billable hours and business development targets established in annual goal setting process
• Management Responsibilities: . May supervise work of others
• Responsible for hiring, discipline, and pay administration of their subordinates
• May have management responsibility for the people to whom they provide work direction
• Positions supervised:
• Analyst, Consulting, Sr
• Analyst, Consulting, Consultant, Manager, Consulting, Principal Consultant and Director
• May also act as a project manager of a project team
• Individuals comprising this team may vary by project

Management Responsibilities

Preferred Qualifications

• Master's degree preferred
• Business development of 5+ years preferred
• Preferred Skills: . Extensive knowledge in area of specialization(s) . Advanced business development capability . Accomplished project management skills . Business and consulting management skills . People management skills including recruiting, evaluation, and mentoring . Advanced knowledge in all aspects of consulting processes . Extensive client management and negotiation skills . Advanced knowledge of the marketplace . Advanced interpersonal skills
• Preferred Consultant Skills: . . Business Acumen . Comfort Around Higher Management . . Dealing with Ambiguity . . Learning on the Fly

Minimum Qualifications

Certifications

Work Environment/Physical Demands

Competencies

Salary Plan

Job Grade