Patient Access Scheduler, Call Center, FT, 8:30A-5PBaptist Health South Florida • Boca Raton, FL, United States
Patient Access Scheduler, Call Center, FT, 8 : 30A-5P
Baptist Health South Florida • Boca Raton, FL, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired : Basic knowledge of medical and insurance terminology. Experience with computer applications (e. Microsoft Office, knowledge of EMR applications, etc. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish / Creole.
The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures / treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Degrees :
- High School,Cert,GED,Trn,Exper.
Additional Qualifications :
g.
) and accurate typing skills.
Minimum Required Experience : Less than 1 year
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