SSS III (PT) - Coroner's Office

Administrative Support Clerk

The SSS III provides entry-level administrative support and clerical duties. This position requires basic organization, computer and typing skills.

Essential duties include :

• Providing administrative support (arrange meetings, scheduling, create reports, handle correspondence with outside agencies, research, etc.).
• Receptionist duties (answer phones, make outgoing calls, transfer calls, greet and assist visitors, update phone greetings for county holiday closures).
• Typing and data entry (prepare and distribute lists, transcription, calculate and maintain statistical data, proofreading).
• Clerical duties (fax, copy, print, scan, upload documents in online portals, download documents from portals etc.)
• Responding to, organizing, and maintaining emails received in the main Coroner Office, Right to Know, Cremation and Hiring inboxes.
• Signing for, sorting, stamping and distributing incoming mail and sending outgoing mail and interoffice envelopes.
• Communicating with funeral homes for jurisdictional and non-jurisdictional cases, release of remains, final death certificate issuance, cremation authorizations, and cremation payments.
• Communicating with families of deceased, as needed, supplying requested reports, and documenting the release of information.
• Communicating with law firms and insurance companies, after written request is received and payment is received, supplying requested reports, and documenting the release of information.
• Communicating with law enforcement and other agencies, after written request is received, supplying requested reports, and documenting the release of information.
• Communicating with county, state and federal agencies after requests are approved, supplying requested reports, and documenting the release of information.
• Communicating with organ procurement team with necessary information and reports when payment is received, supplying requested reports, and documenting the release of information.
• Releasing personal effects to next of kin, law enforcement and funeral homes, maintaining and documenting chain of custody.
• Releasing evidence to law enforcement, maintaining and documenting chain of custody.
• Coordinating with FedEx for picking up or dropping off packages.
• Coordinating with various courier services for picking up and dropping off packages.
• Assisting Office Manager with submission of Verification of Death Forms to the Prothonotary's Office by January 31st annually, per State Statute Requirements.
• Assisting Office Manager with uploading documents to online portal and submitting invoices for current grants with various governmental agencies.
• Updating and editing office case management system, as needed.
• Adding / Updating Coroner On-call calendar with current Investigator, Transporter and Pathologist Schedules.
• Maintaining databases, logs, and spreadsheets.
• Archiving case files.
• Filing (pull files, re-file, maintain records).
• Performing special projects, as assigned.
• Any other duties as requested or assigned by the Coroner, Chief Deputy, and First Deputy.

Qualifications / Preferred Skills, Knowledge & Experience include :

Preferred Skills, Knowledge & Experience :

Additional information :

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills : To perform this job successfully, an individual should have :

Physical Demands : While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear, lift up to 40 pounds for a height of three feet, and carry up to 40 pounds for a distance of three feet. Occasionally, the employee will need to reach or work with arms above shoulder height, kneel, stoop, crouch or squat, crawl, climb stairs, climb, or work on a ladder, twist or rotate at the waist while working; push, lift or carry items, work with office machinery; and drive a vehicle. On rare occasions, the employee will need to work with an uncommon level of noise. Vision adequate to drive and to read written or computer records.

Work Environment : The noise level in the work environment will vary by department from quiet to noisy. Exposure to blood borne pathogens, biohazardous materials and noxious odors. Exposure to graphic case report contents and photographs. Exposure to secondary trauma related stressors.

Other : This position requires professionalism. Must be able to remain courteous and maintain composure under stressful situations. Ability to deal with all types of personalities. May deal with items that have monetary and evidentiary value. Ability to work holidays, as needed. Ability to work as part of a team and independently. Flexibility and ability to adapt to change. This position requires confidentiality. Must fulfill all mandatory training requirements. Hepatitis B vaccination or sign declination form. A valid driver's license and current insurance, required to drive county vehicle.