Program Manager

Job Description

Job Description

Salary : $58,656 - $63,000 / year

Merrick is looking for a Program Manager to join our leadership team! Are you a compassionate leader who loves creating meaningful, fun, and engaging days for others? In this role, you will oversee Merricks Life Enrichment & Retirement Department, supporting approximately 40 clients who come to enjoy art, crafts, community outings, and time with friends. As one of four Managers in the building, youll lead your own department of 1214 employees, ensuring each client receives high-quality services and a fulfilling day.

This full-time, fully in-person position is responsible for overseeing daily program operations, maintaining compliance with policies and regulations, coordinating schedules and outings, and supporting client goals through accurate documentation. Youll also provide mentorship and supervision to employees while managing communication, budgets, and overall organization.

At Merrick, Inc., we support more than 375 adults with disabilities through life enrichment activities, community employment, and vocational services. We're the largest day program in Ramsey County, proudly celebrating over 60 years of empowering self-advocacy, offering meaningful work choices, and leading with person-centered innovation.

Program Manager Responsibilities :

• Manage the departments compliance with Program Policies and Procedures, DHS regulations, and service delivery.
• Accurately track client attendance, complete required individual and vulnerable adult documentation, process transportation requests, and ensure client information is kept confidential.
• Manage daily schedules by coordinating regular client outings, overseeing activity rotations, and organizing client parties and events.
• Continually evaluate the effectiveness of service delivery, design, and the progress made on the clients goals.
• Monitor client progress and attend client meetings to support service planning and individual goals.
• Coordinate client enrollment and transitions and maintain proactive communication with homes and guardians.
• Provide leadership, direction, and support to employees consistent with the companys management core competencies.
• Interview, train, evaluate, and discipline employees according to company policies and procedures.
• Coordinate with other divisions of the company to ensure mutual goals and initiatives are accomplished.
• Manage departmental budget and record expenditures to the accounting department.
• Be available for employees in-person, via email and phone, and radio.
• Schedule and lead staff meetings with all employees, as needed.
• Ensure departmental and building organization, upkeep, and cleanliness.

Program Manager Qualifications :

A baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older; or

Program Manager Physical Functions :

The physical demands are representative of those that must be met by an employee to successfully perform the essential responsibilities of this position. The employee must be able to continually sit, stand, walk, and communicate throughout each day. Be able to stoop, bend, kneel, twist, run, reach, push, and pull, regularly move up to 10 pounds and occasionally move up to 50 pounds. Reasonable accommodations may be made of all essential physical functions.

Our Commitment to DEI

We are dedicated to building a diverse team of employees who have a ongoing commitment to strengthening diversity, equity and inclusion in the workplace.

If you are excited about this role and you feel that you would be an asset to this position, regardless of your past experience, we highly encourage you to apply. We value people for all life, education and work experience.