Manager, Digital Products, Coconut Grove, Miami, FL

Manager, Digital Products

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make

The Manager, Digital Products aids in the execution of digital banking programs and utilizes a user-centric mindset and is key contributor in driving optimal digital banking experiences. The incumbent leads the execution activities of cross-functional teams involving various business partners in the development and deployment of new products, product enhancements, and process improvements.

• Responsible for the strategic development and execution of the digital banking projects / programs.
• Drives digital products towards a meaningful balance between user needs, business objectives and technical feasibility.
• Provides direction on the development, testing, and refinement of UX prototypes in an agile environment.
• Refines requirements and makes them visible in the backlog.
• Keeps the backlog prioritized according to importance and clearly communicate the requirements to the team and work with individual team members as needed to explain requirements.
• Facilitates solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy.
• Performs User Acceptance Testing.
• Ensures what is delivered meets the original goals and KPIs.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It Would Be Nice For You To Have

Base Pay Range

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum : $90,000.00 USD

Maximum : $155,000.00 USD

Link to Santander Benefits : Santander Benefits - 2025 Santander OnGoing / NH eGuide

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and / or furniture may be required.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.