DEPARTMENTAL SYSTEMS ANALYST

Salary : $79,996.80 - $119,995.20 Annually

Location : Los Angeles, CA

Job Type : Regular Employee

Job Number : 2401008

Cabinet : STRATEGIC FINANCIAL MANAGEMENT

Cost Center : 6350 - LOGISTICS

Opening Date : 11 / 06 / 2025

Closing Date : 11 / 20 / 2025 5 : 00 PM Pacific

FLSA : Non-Exempt

Bargaining Unit : Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. Responsible to support ASRS (Automated Storage Retrieval Systems) and analysis for software, parts and equipment. Requires cross-function communication between Facilities Maintenance, Warehouse employees and Logistics Leadership to ensure the ASRS is efficiently and effectively operating.

This position is located in the central warehouse and is responsible for supporting the automated warehouse system (AWS) and automated system and retrieval system (ASRS).

Examples of Duties

• Performs systems analysis and provides systems support in a specified application area
• Develops, oversees, and maintains information systems
• Produces various reports for functional areas
• Consults with staff from functional areas and users to determine information processing needs and to design / identify specific training programs
• Designs technical systems specifications describing information processing functions required by the users
• Evaluates and recommends use of commercial software in application area
• Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems
• Coordinates with systems programmers
• Evaluates systems to ensure that user requirements are properly satisfied
• Troubleshoots, analyzes, and resolves user and systems problems
• Monitors system performance and integrity
• Designs and implements upgrades to user interface
• Communicates system upgrade needs to ITS (Information Technology Services)
• Responds to system emergencies
• Researches and prepares reports, systems training manuals, and technical systems documentation
• Monitors historic data to ensure proper records retention
• Participates in the department's information security, disaster recovery, and safety programs

May be required to perform other related job duties

Minimum Qualifications

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Education

Experience

Certifications / Licenses / Special Requirements

Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications :

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Special Conditions

Working Conditions

Physical Effort Required

(EH)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro locations :

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Open : Monday through Friday, 8am-4pm

(Closed Sat & Sun)

Metro Talent Hub

8501 S. Evermont Place

Los Angeles, CA 90044

Open : Monday through Friday, 9am-5pm

(Closed Sat & Sun)

East Los Angeles Customer Center

4501 B Whittier Blvd

Los Angeles, CA 90022

Open : Tuesday through Saturday, 10am to 6pm

(Closed Sun & Mon)

Wilshire / Vermont Customer Center

3183 Wilshire Blvd, Ste 174

Los Angeles, CA 90010

Open : Monday through Friday, 10am-6pm

(Closed Sat & Sun)

Rosa Parks Customer Center

Willowbrook / Rosa Parks Station

11720 Wilmington Ave

Los Angeles, CA 90059

Open : Monday through Friday, 6am to 6 : 30pm

(Closed Sat & Sun)

Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs / week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

Years of Service Annual Accrual

Hire date - 5 years 20 days

Beginning of 6th - 10th year 25 days

Beginning of 11th - 15th year 30 days

Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only :

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at

01

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

02

Please select the highest level of education you have completed.

03

Please select the number of years of relevant experience you have in performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages.

04

If you indicated having experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

05

Describe your relevant experience applying inventory management policies and procedures to support multiple department operations. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

06

Describe your relevant experience utilizing warehouse management or automated warehouse systems to track and manage inventory flow. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

07

Describe your relevant experience operating warehouse equipment in accordance with standard safety practices. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

08

Describe your relevant experience conducting audits and applying problem-solving techniques such as Define, Measure, Analyze, Improve, Control (DMAIC) to identify and resolve process issues. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

09

Describe your relevant experience utilizing Microsoft Suite particularly Excel. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

Required Question