MSB Sales Associate TFM

Tony's Fresh Markets Sales Associate

At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities.

Position Summary

The MSB Sales Associate is the person in charge of promoting Tony's MSB products and services through excellent customer service, ensuring that all compliance regulations and operation procedures and policies are followed. The MSB Sales Associate's main responsibility is to profitably grow sales of MSB products and services, this includes : a) Welcoming MSB customers, guiding them through the products, answering questions, and making sure customers have a pleasant experience; b) Following the training manuals and SOP's for the department core processes; c) Maintaining the required AML & BSA certifications up to date; d) Recommending related products to increase customers' options and enrich their relationship with Cardenas; e) Conducting and registering the transactions in the POS; f) Being accountable for the sales, cash, transactions, etc. recorded on their behalf. The individual in the role is to continually grow the capacity for efficiency, effectiveness and service, while maintaining company core values.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to, the following :

• Proven track of providing excellent results, shows persistence and perseverance. Proactive qualities and self-directed actions;
• Dedicated to meeting expectations of internal and external customers. Demonstrate care and compassion for people; shown empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
• Promotes all financial services we offer with each customer that visits the store;
• Complies with the Company's manual of policies and procedures as well as, Bank Secrecy Act and Anti Money Laundering Regulations in addition to the Company's transmitters businesses partners
• Must successfully pass an exam on anti-money laundering compliance training with the Company's designated third-party Company. Must attend all AML training assigned by the compliance team.
• Maintain working area and equipment in optimal conditions, report maintenance and repairs needed;
• Operate a computer and process all the financial transactions effectively;
• Understanding of how to operate assigned office equipment and other duties;
• Responsible for the safekeeping of the cash originated from all financial transactions;
• Responsible for providing the highest level of customer service to all our customers;
• Inventories services under custody;
• Maintains supervisor informed of any event that might require his / her intervention;
• Perform other work-related duties as assigned.

Other Knowledge, Skills, & Abilities

Skills and Qualifications

Sales experience

Physical Demands and Work Conditions

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities :

Important Disclaimer Notice : The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer : Pay scale $15.00 - $20.00. The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position.