Talent.com
Bilingual (Spanish/English) Customer Service Representative - Onsite
Bilingual (Spanish/English) Customer Service Representative - OnsiteTeleperformance USA • Boca Raton, FL, United States
Bilingual (Spanish / English) Customer Service Representative - Onsite

Bilingual (Spanish / English) Customer Service Representative - Onsite

Teleperformance USA • Boca Raton, FL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and   passionate people speaking more than   300 languages, our global scale and local   presence allow us to be a force of good   in supporting our communities, our   clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our North Lauderdale, FL location.

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • Proficient in Spanish and English.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    [job_alerts.create_a_job]

    Bilingual Customer Service Representative • Boca Raton, FL, United States

    [internal_linking.similar_jobs]
    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Teleperformance • Pompano Beach, FL, US
    [job_card.full_time]
    TP Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocations • Boca Raton, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to assist restaurant owners with inquiries and issues.Key Responsibilities Respond quickly and accurately to a high volume of inbound ph...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    French Bilingual Customer Support Specialist

    French Bilingual Customer Support Specialist

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for a French Bilingual Customer Service Representative (ZA) to provide exceptional customer support in both French and English. Key Responsibilities Provide professional and t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Virtual Customer Support Operator

    Virtual Customer Support Operator

    VirtualVocations • Boca Raton, Florida, United States
    [job_card.full_time]
    A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service by answering calls, responding to emails, and resolving customer concerns Docum...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Specialist II

    Customer Support Specialist II

    VirtualVocations • Boca Raton, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues. Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bilingual (English / Spanish) Client Service Representative

    Bilingual (English / Spanish) Client Service Representative

    THE LAW OFFICES OF KANNER AND PINTALUGA PA • Boca Raton, FL, US
    [job_card.full_time]
    Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide.With nearly 100 lawy...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Agent to handle outbound calls to healthcare organizations.Key Responsibilities Make 50-100 outbound calls daily to verify provider details and gather ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Manager

    Customer Support Manager

    VirtualVocations • Boca Raton, Florida, United States
    [job_card.full_time]
    A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Leadership

    Customer Support Leadership

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    Customer Support Manager focused on NASA and Civil Government agencies.Key Responsibilities Expand and grow existing programs leveraging satellite imagery and geospatial solutions Establish and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales & Customer Service Professional

    Sales & Customer Service Professional

    MTN Consulting, Inc. • Boca Raton, FL, US
    [job_card.full_time]
    Customer Service & Sales Professional.This is an Entry Level Role .Entry-Level Sales and Customer Service position with opportunity for advancement into management & team leadership in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Customer Support Advocate

    Bilingual Customer Support Advocate

    VirtualVocations • Boca Raton, Florida, United States
    [job_card.full_time]
    A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Robert Half • Boca Raton, FL, US
    [job_card.full_time]
    We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support to customers, ensuring th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    MyChart Customer Support Representative

    MyChart Customer Support Representative

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for a MyChart Customer Support Representative.Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Teleperformance USA • Boca Raton, FL, United States
    [job_card.full_time]
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Sales & Customer Service Representative - Bilingual Spanish / English

    Sales & Customer Service Representative - Bilingual Spanish / English

    Community Sports Partners • Oakland Park, FL, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.Sales & Customer Service Representative. This is a full-time, in-office ro...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Engineer.Key Responsibilities Provide top-tier support by resolving L3 / L4 technical issues for customers Collaborate with sales, product, and engineer...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Delray Beach, Florida, United States
    [job_card.full_time]
    A company is looking for an Associate Customer Support Representative in the Beauty sector.Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting...[show_more]
    [last_updated.last_updated_30] • [promoted]