Ecommerce Marketing Operations Associate

Job Description

What You’ll Do

• Execute 25–40 weekly email campaigns (via Klaviyo/Mailchimp) + 1–2 SMS campaigns (via Attentive)
• Collaborate with Merchandising, Design, and Photography teams to deliver high-performing campaigns
• QA campaign setup across links, segmentation, creative, and rendering
• Support performance tracking: opens, clicks, revenue, engagement trends
• Use AI tools to streamline campaign creation and content ideation
• Maintain clean workflows across multiple brands and platforms

Qualifications

• Have 1–2 years experience in eCommerce or digital marketing
• Are hands-on with Klaviyo, Mailchimp, or similar ESPs
• Love moving fast, getting details right, and juggling multiple priorities
• Are curious about lifecycle marketing, retention, and monetization strategy
• Have a strong sense of ownership in a remote-first culture
• Are energized by a fast-moving, collaborative team
• Experience with Attentive (SMS platform)
• Exposure to merchandising or promotion-driven retail models
• Familiarity with segmentation, A/B testing, or AI-driven marketing

Additional Information

Perks & Benefits

• 401(k) + company match
• Health, Dental, and Vision Insurance
• Life & Disability Insurance
• Paid Time Off and Parental Leave
• Employee Discounts
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)