Job Description
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of F & B for the Marriott in Fort Collins, Colorado.
Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
Be Inspired! Be Empowered! Be You!
“With Marriott’s TakeCare culture, associates are always the heart of our business.” – Bill Marriott
Job Purpose :
Plan and manage operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting / exceeding financial goals. Position is responsible for short- and long-term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility / management include Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
- Develop, recommend, implement and manage the division's annual budget, business / marketing plan, forecasts, reforecasts and objectives to meet / exceed management expectations.
- Timely and accurate reporting, forecasting and quarterly reforecasting.
- Implement and manage all company programs (company / franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet / exceed sales and financial goals and objectives.
- Manage the maintenance / sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
- Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
Qualifications and Requirements :
2-3 years' experience as a Director of F&B in the hospitality industry.Bachelor's Degree or 4 years progressive hotel / food and Beverage Management experience.Marriott Systems & Brand Knowledge, ProfitSword , Hotel Effectiveness Labor Management and Netsuite experience highly preferred.This job requires the ability to perform the following :
Requires advanced knowledge of the principles and practices within the food & beverage / hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management. Must have some culinary training and / or experience in a fine dining establishment.Ability to study, analyze and interpret complex activities.Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and / or corporate clients.Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the workday.Must be literate for written guest communication, administrative and Human Resource responsibilities. Requires excellent reading and writing abilities 100% of the workday.IN ADDITION TO PERFORMANCE OF THE ESSENTIAL FUNCTION, THIS POSITION MAY BE REQUIRED TO PERFORM A COMBINATION OF THE FOLLOWING SUPPORTIVE FUNCTIONS, WITH THE PERCENTAGE OF TIME PERFORMING EACH FUNCTION TO BE SOLELY DETERMINED BY THE SUPERVISOR BASED UPON THE REQUIREMENTS OF THE HOTEL.
PROVIDESFINANCIAL INFORMATION TO DEPARTMENT MANAGERSTO ENSURE UNDERSTANDING AND COMPLIANCE.SUPPORTS OTHER DEPARTMENTSTO ENSURE COMPLIANCE WITH POLICIES AND PROCEDURES ESTABLISHED BY THE HOTEL.ABILITY TO READ, INTERPRET AND ACCURATELY FORECAST BUSINESSSERVICE LEVELS.PROMOTES AN OPEN-DOOR POLICY AMONG ALL TEAM MEMBERS.PARTICIPATE IN MANAGER ON DUTY PROGRAM.OCCASIONAL LOCAL TRAVEL IS EXPECTED WITH THIS POSITION.ALL OTHER DUTIES AS ASSIGNED.Other :
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and / or holidaysWhat we offer :
Salary Range : 85-95k yearlyTeam Driven and Values Based CultureMedical / Dental / VisionVacation & Holiday PaySame-day pay availableEmployee Assistance ProgramCareer Growth Opportunities / Manager Training ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)401(k)Employee assistance programEmployee discountFlexible scheduleFlexible spending accountLife insuranceParental leaveReferral program