Program Management Analyst - Program Delivery

Firstenergy Business Analyst Opportunity

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better, and our communities stronger. FirstEnergy (NYSE : FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. The Program Management Office (PMO) within Program Delivery oversees a five-year portfolio exceeding two billion dollars in Distribution regulatory and program expenditures. The team ensures accurate tracking and reporting of scope, schedule, budget, and reliability benefits across multiple programs, with potential for further expansion. The PMO is seeking a business analyst to enhance program reporting, identify risks, and monitor initiative progress to help drive accountability and collaboration. The preferred reporting location is FirstEnergy Headquarters in Akron, Ohio. Other locations within the company's service territory will be considered.

Responsibilities include :

• Developing weekly workstream and monthly leadership reports
• Monitoring and reporting progress against program plans and providing presentations to leadership and other ad-hoc data requests
• Collaborating with Program Managers, Engineering, Construction, and Reliability groups to continue to evolve reporting to identify areas for improvement and measure success
• Independently anticipating and meeting internal / external customer needs
• Developing solutions for complex assignments while actively seeking ways to add value within scope of assignments
• Promoting a sense of urgency in the team for reaching goals and meeting deadlines
• Demonstrating the ability to forge effective working relationships and achieving desired results with employees from various levels as well as 3rd party vendors and consultants
• Making sound decisions by evaluating options with consideration for implications and consequences
• Supporting continuous improvement activities across the business unit and FirstEnergy

Qualifications :

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers, and the public.

Position Classification : Exempt