US - Customer Sales Support Representative (Onsite)Intertape Polymer Group • Carrollton, TX, USA
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US - Customer Sales Support Representative (Onsite)
Intertape Polymer Group • Carrollton, TX, USA
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Responsibilities
Achieve pre-agreed upon KPI and Quality Scorecard based on PMTA.
Provide excellent communication etiquette with active listening skills.
Follow all company policies and procedures.
Adhere to All Customer Service Core Values.
Keep Customer master database updated.
Ensure information in AS400 and sales automation are the same.
Provides general support to the sales team.
Perform other duties as required.
Essential Skills and Experience
Bachelor's Degree in business or related field (preferred)
2 years Customer Service, or related field experience (preferred)
Knowledge of Packaging Industry a plus
Experienced in Microsoft Office, specifically Excel and Word.
AS400 Experience (preferred)
Strong Math Skills
Excellent communication etiquette with active listening skills.
Must be personable, have a passion for people and providing excellent Customer Service.
Must be detail orientated, results driven and conscientious.
Ability to multi-task and work in fast paced environment.
Must be a team player.
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Sales Representative • Carrollton, TX, USA
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