Bilingual Medicare Sales Field Agent (English / Spanish) - East / SE Harris County

Become a Part of Our Caring Community and Help Us Put Health First

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

This position covers the East/Southeast Harris County area including Baytown, Pasadena, Friendswood, and Pearland.

The MarketPoint Career Channel Team is looking for skilled Medicare Sales Field Agents. This is a field-based role, and candidates must live in the designated territory to effectively serve their local community. As part of a collaborative team of 812 Medicare Sales Field Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and impact. You also have the opportunity to impact your own earning potential through sales and building a book of business within your assigned territory.

What You'll Do in This Field Based Role:

• Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.
• Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visitsproviding a personalized experience that sets Humana apart.
• Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource in your community.

You'll engage with customers in the field through a mix of in-person, virtual, and phone interactions. Face-to-face visits in prospective members' homes are a key part of this role.

Why Join Humana?

• People-first culture that supports your personal and professional growth.
• Inclusive and diverse environment that values multilingual talent and cultural understanding.
• Autonomy and flexibility to manage your schedule and success.
• Purpose-driven mission to help people achieve their best healthand transform healthcare along the way.

Benefits include:

• Medical, Dental, Vision, and a variety of other supplemental insurances
• Paid Time Off (PTO) and Paid Holidays
• 401(k) retirement savings plan with a competitive match
• Tuition reimbursement and/or scholarships for qualifying dependent children
• And much more!

Use your skills to make an impact

Required Qualifications:

• Bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages.
• Active Health Insurance License or ability to obtain.
• Must reside in the designated local territory to effectively serve the community.
• Comfortable with daily face-to-face interactions in prospective members' homes and engaging with the community through service, organizations, volunteer work, or local events.
• Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).

Preferred Qualifications:

• Active Life and Variable Annuity Insurance License.
• Prior experience selling Medicare products.
• Experience in public speaking or delivering presentations to groups.
• Associate's or Bachelor's degree.
• Experience using Microsoft Office tools such as Teams, Excel, Word, and PowerPoint.

Additional Information:

• This position is in scope of Humana's Driving Safety and Vehicle Management Program and therefore subject to driver license validation and MVR review.
• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
• Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success.

Training: Most of your training will be done virtually for the first five weeks of employment and attendance is mandatory.

Interview Format: As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

Pay Range: The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements. $80,000 - $125,000 per year

Work Equipment, Environment and Internet: To ensure Home/Remote/Field or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home/Remote/Field or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.