Head of IT | Systems Program Manager (Fractional)

Job Title :

• Head of IT | Systems Program Manager (Fractional) Location : Remote   About the Firm 52TEN is an established private investment firm based in Scottsdale, Arizona, specializing in the acquisition and repositioning of manufactured housing communities.  With a clear and ambitious growth plan, we aim to expand our portfolio of 3+ star communities from 15 to 40 over the next three years.  As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering The Best Experience in the industry—to our investors, residents, vendors, and our team.   About the Role As our Head of IT | Systems Program Manager (Fractional, 15–20 hrs / week) , you’ll own the technology and information foundation that supports a fully remote leadership team and on-site managers across 15 manufactured housing communities and 5 states.
• You’ll assess our current hardware, software, and workflows; create a prioritized roadmap; and lead high-impact transitions from planning through rollout, adoption, and stabilization (e.g., security baseline / MFA, file architecture and governance, vendor / MSP transitions, communications / VOIP, and software platform upgrades such as Google / Microsoft or project management tools).
• You’ll also manage the practical IT essentials, device standards, provisioning and offboarding, asset tracking, and scalable support processes so our team can operate consistently and efficiently as we grow.   Why Work With 52TEN?
• At 52TEN, we lead with culture—because we believe it’s one of the most defining aspects of our success.
• We’re a fast-paced, goal-oriented company that runs on the Entrepreneurial Operating System (EOS), but we also know that work should complement your life, not consume it.
• As a fully remote team, we offer the freedom, flexibility, and autonomy to do meaningful work while making more time for what matters most to you.
• While each team member brings unique skills and responsibilities, collaboration is at the heart of everything we do.
• We rally around shared goals, support one another, and strive to deliver the best experience—for our investors, our partners, and our team.   What Makes 52TEN Different?
• The Best Experience – We don’t just focus on delivering exceptional experiences for our residents, investors, and vendors—we believe it starts within our team.
• At 52TEN, we strive for excellence in every interaction, celebrating wins, offering support, and ensuring everyone feels valued.
• True Remote Work Perks – Say goodbye to commutes and micromanagement.
• At 52TEN, you have the freedom to take ownership over your schedule and the ability to do your best work from anywhere.
• A World-Class Team – We build a team of high-performing, growth-minded individuals who genuinely care about lifting each other up.
• Every day is an opportunity to grow together, share knowledge, and push for excellence.
• Our culture of support ensures that you’re always surrounded by top-tier talent with a shared vision.
• Do the Following Sound Like You?
• You do the right thing with access, security, and sensitive data—and earn trust.
• You communicate clearly and translate tech into plain English.
• You learn fast and make sound recommendations.
• You turn chaos into a prioritized roadmap and drive execution.
• You deliver transitions end-to-end with clean handoffs.
• You stay calm under pressure and decide quickly.
• You’re proactive, practical, and avoid overbuilding.
• You adapt fast as priorities shift with growth and acquisitions.
• You balance strategy with hands-on help when needed.
• You hold high standards for yourself and vendors.

If this describes you, you’re absolutely in the right place!  Here are the key responsibilities and qualifications of our next Head of IT..   Key Results (Accountabilities) Roadmap & Priorities :

Major Transitions :

Systems Source of Truth :

File Governance :

Property Onboarding :

IT Foundation :

Program Delivery :

Vendor / MSP Management :

Documentation & Architecture :

Information Architecture :

IT Operations :