Business Intelligence Manager

Business Intelligence Manager

The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.

Responsibilities

• Lead BI team developing and manage production reporting and monthly KPI / MBR
• Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities
• Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;
• Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency
• Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales
• Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization
• Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.
• Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations

Qualifications

$90,000 - $120,000 a year

Excellent health coverage and life insurance benefits no waiting period!

Company-paid Long-Term Disability and Basic Life Coverage

Flexible Spending Account (FSA) options

401K plan with immediate company match

Generous Paid Time Off Plan plus 10 paid holidays

Summer hours to enjoy the weather

Regular Social events - happy hours, summer & holiday parties, & more

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.