Manager of Home Health Clinical Operations - Ethos

Schedule: Full Time – 80 hours/pay period – Monday to Friday – 8 a.m. to 4:30 p.m.

Location: Fargo, ND

As a Manager of Clinical Operations, you are responsible for overseeing day-to-day clinical operations within the Home Health division. This role ensures timely and appropriate care delivery, regulatory compliance, financial success and optimal team performance across assigned regions. By leading clinical teams, supporting staff development, and partnering with quality and compliance departments, the Manager of Clinical Operations plays a critical role in maintaining Ethos’s standards of excellence and ensuring the best possible experience for clients and families.

As a Manager of Clinical Operations, you will:

• Clinical Oversight & Compliance – Direct and support the interdisciplinary team to ensure the highest quality of care and adherence to state, federal, and organizational standards and regulations.
• Team Leadership and Development – Supervise and mentor field and office team members, manage caseload distribution, and ensure appropriate staffing levels, productivity, and professional growth.
• Quality, Outcomes & Performance – Partner with Quality and Compliance teams to monitor performance indicators, including OASIS, CAHPS, PEPPER, and Home Health Compare data, developing action plans for improvement.
• Collaboration & Communication – Work closely with internal partners, including Finance, Training, Education, and HR, to support orientation, clinical competency, financial success and staff retention across the home health team.
• Other Duties as Assigned – The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires:

• Licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language pathologist in the State of North Dakota and Minnesota.
• Minimum 1 year of home health experience preferred.
• Valid driver's license and use of an insured personal vehicle.
• Strong communication skills, both verbal and written.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, clients, and families.

Additional Details

• Employment Type: Salary, exempt
• Department: Administration
• Leadership Received: Director of Home Health
• Division: Home Health
• Travel Requirements: Yes – as needed
• This role does include supervisory responsibilities.

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