Workers Compensation Claim Adjuster (MS / AL)

Workers' Compensation Claim Rep II

Location : Jackson, Mississippi (Hybrid) Schedule : MondayFriday, 7 : 30 AM4 : 00 PM or 8 : 00 AM4 : 30 PM Compensation : $50,000$65,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claimswe support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Workers' Compensation Claim Representative II is responsible for the investigation and adjustment of lost-time workers' compensation claims for multiple accounts across the Alabama and Mississippi jurisdictions.

This position serves as a key contributor to client satisfaction and compliance, ensuring claims are handled promptly, accurately, and in alignment with CCMSI's claim-handling standards. The role may also serve as an advanced training opportunity for future senior-level claim positions.

Hybrid work is available following initial onboarding, with minimal travel for client claim reviews as needed.

Important Please Read Before Applying

This is a true insurance claims adjusting role, not an HR, benefits, safety, consulting, or administrative position. Candidates must have direct experience investigating, evaluating, reserving, negotiating, and resolving claims as an adjuster or adjuster supervisor within a carrier, TPA, or similar claims environment.

Responsibilities

When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person's livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems.

• Investigate, evaluate, and adjust assigned workers' compensation claims in accordance with jurisdictional laws and company best practices.
• Establish, review, and maintain appropriate reserves within established authority levels.
• Review, approve, or negotiate medical, legal, and miscellaneous invoices to ensure accuracy and cost-effectiveness.
• Authorize and issue claim payments per corporate and client procedures.
• Negotiate claim settlements within corporate standards, client handling instructions, and applicable state laws.
• Coordinate and supervise outside vendor activities (e.g., legal, case management, surveillance).
• Evaluate subrogation opportunities and oversee recovery efforts.
• Prepare detailed status reports on claim activity, payments, and reserves as requested.
• Communicate effectively with clients, claimants, and other involved parties throughout the claims process.
• Attend hearings, mediations, and conferences as required.
• Maintain diary notes, documentation, and reports in accordance with compliance and audit standards.

Qualifications

Required :

Preferred :

Why You'll Love Working Here

How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by :

This is where we shine, and we hire adjusters who want to shine with us.

Compensation

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

Visa Sponsorship : CCMSI does not provide visa sponsorship for this position. ADA Accommodations : CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer : CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who :

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.