Ticketing & Revenue Manager
Title : Ticketing & Revenue Manager Location : Remote Compensation : The role offers a competitive base salary ranging from $80,000 - $120,000, with the final figure determined by your specific experience and qualifications. You will also be eligible for an annual incentive bonus with a target of 10% - 25% Reports to : Director of Operations / Head of Revenue
About CAMP : The Family Experience Company Founded in 2018, CAMP is a Family Experience Company known for pioneering a unique shop-and-play hybrid model. We are a dynamic, nationwide destination where retail seamlessly meets entertainment. Every CAMP store features rotating, immersive experiences designed to inspire families to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, we ensure it's bigger, bubblier, and wonderfully sillier than anywhere else.
The Opportunity : Ticketing & Revenue Manager
You'll own CAMP's ticketing P&L across all digital and on-site channels : pricing, inventory, conversion, forecasting, and cross-sells. Your mission : grow top-line ticket revenue while maintaining excellent guest flow and loyalty.
Key Responsibilities
- Revenue Optimization : Design and lead revenue strategies (dynamic pricing, bundling, promotions) to maximize ticket yield and per-guest spend
- Conversion & E-commerce : Monitor conversion metrics (online and in-person) and work with marketing / tech to reduce drop-off and cart abandonment
- Platform Management : Oversee ticketing platform(s) configuration, including inventory tiers, timed-entry, dynamic rules, and promos
- System Integration : Integrate ticketing with CRM, POS, membership, and cross-sell modules
- Performance Analysis : Produce dashboards and analytics for daily / weekly / monthly performance : revenue by channel, attach rates, variance, forecasting
- Capacity Planning : Lead event / seasonal planning and capacity modeling
- Financial Integrity : Collaborate with Finance to reconcile revenue, manage variance, and ensure integrity
What You'll Bring
Experience : 5+ years in ticketing, admissions, revenue, or guest operations within attractions, museums, live events, theme parks, or experiential retail
Results : Demonstrated success increasing ticket sales through pricing, bundling, or conversion strategiesTechnical Fluency : Deep fluency with a ticketing system (Accesso, Gateway, Tessitura, AudienceView, etc.)Analytical Skills : Strong analytics skills (Excel, BI tools, dashboards)Leadership : Proven experience managing sales / guest-facing teamsCommunication : Excellent stakeholder communication across Ops, Marketing, Finance, and TechNice-to-Haves
Direct experience with dynamic pricing or yield management systemsExperience with memberships or subscription modelsA / B testing and conversion optimization experienceMembership in INTIX or other ticketing industry networksBenefits & Perks
Medical Coverage & Pharmacy Benefits including virtual doctor visitsDental & Vision CoverageHealth Care Flexible Spending Account (FSA)Dependent Care Flexible Spending Account (FSA)Life & AD&D InsuranceLong Term DisabilityVoluntary coverage such as Short-Term Disability (STD), Long Term Disability (LTD), Critical Illness, Accident, and Hospital IndemnityMass Transit & Commuter Parking Programs20% off fertility and family planning servicesGym and Wellness DiscountsVoluntary Pet Insurance401(k) Plan (Employee contribution only)Employee Assistance Program20% off all merchandise at CAMPFlexible Paid Time OffParental leave that supports our team members and their familiesPaid holidays