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IT Operations Technician
IT Operations TechnicianEpic • Cleveland, OH, United States
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IT Operations Technician

IT Operations Technician

Epic • Cleveland, OH, United States
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  • [job_card.full_time]
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Overview

Join to apply for the IT Operations Technician role at Epic .

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

  • Monitor the hosting infrastructure stack and respond swiftly to problems across the networking, hardware, virtualization, and presentation layers.
  • Employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex issues.
  • Coordinate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

Qualifications

  • Relocation to the Madison, WI area (reimbursed)
  • A history of academic and professional success
  • Exceptional interpersonal, communication, initiative, and leadership abilities
  • Available to work second or third shift hours
  • Eligibility to work in the U.S. without sponsorship
  • COVID-19 vaccination

    • Preferred Qualifications

  • Knowledge of Internet networking protocols and tools like TCP / IP, ping, and traceroute
  • Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
  • CompTIA+, CCNA, Network+, or Linux+ certification
  • Knowledge of VMware

    • Employment details

  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Computer Networking and Information Technology & Services

    • We offer comprehensive benefits and merit-based compensation reflecting the impact of your work. You may be eligible for annual raises and bonuses, as well as stock grants. Epic is an Equal Opportunity Employer; inclusivity is part of our principles. See our full non-discrimination statement at .

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