Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Frisco, TX, US
[error_messages.no_longer_accepting]
Member Services Representative

Member Services Representative

Planet Fitness • Frisco, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

    • Join The Club

    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

    To Find Your Perfect Fit, Search For A Club Opportunity Near You.

    [job_alerts.create_a_job]

    Member Service Representative • Frisco, TX, US

    [internal_linking.similar_jobs]
    Member Services Representative

    Member Services Representative

    Planet Fitness • Plano, TX, US
    [job_card.full_time]
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative III

    Member Services Representative III

    Advancial Federal Credit Union • Dallas, TX, US
    [job_card.full_time]
    We’re proud to be named one of.USA TODAY’s Top Workplaces.Best and Brightest Companies to Work For.Founded in 1937, Advancial is one of the oldest and largest credit unions in the count...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    MB Frisco • Frisco, TX, US
    [job_card.part_time]
    Free Team Member Meal & Drinks While You Work.Discount For You & Family / Friends When Not Working.Flexible Schedules, Full & Part Time Shifts Available. Health, Vision, Dental, & Life...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    MB Sachse • Sachse, TX, US
    [job_card.part_time]
    Free Team Member Meal & Drinks While You Work.Discount For You & Family / Friends When Not Working.Flexible Schedules, Full & Part Time Shifts Available. Health, Vision, Dental, & Life...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    ProKatchers LLC • Dallas, TX, US
    [job_card.full_time]
    Patient Service Representative.Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to regis...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    MB North Dallas • Dallas, TX, US
    [job_card.part_time]
    Free Team Member Meal & Drinks While You Work.Discount For You & Family / Friends When Not Working.Flexible Schedules, Full & Part Time Shifts Available. Health, Vision, Dental, & Life...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Hawaiian Bros Island Grill - Stine Ventures LLC Frisco, TX • Frisco, TX, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Sales Associate

    Membership Sales Associate

    Scenthound Northeast DFW • Frisco, TX, US
    [job_card.full_time]
    This role is ideal for someone who is.We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.Build strong re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Hawaiian Bros Island Grill - Stine Ventures LLC Greenville, TX • Dallas, TX, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    MB Plano • Plano, TX, US
    [job_card.part_time]
    Free Team Member Meal & Drinks While You Work.Discount For You & Family / Friends When Not Working.Flexible Schedules, Full & Part Time Shifts Available. Health, Vision, Dental, & Life...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative

    Member Services Representative

    Planet Fitness - Excel Fitness • Plano, TX, US
    [job_card.full_time]
    Were Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative - Financial Solutions (PLANO)

    Member Services Representative - Financial Solutions (PLANO)

    USAA • Lolaville, Texas, United States
    [job_card.full_time]
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Membership Services Associate

    Membership Services Associate

    The Five Star • Dallas, TX, US
    [job_card.full_time]
    We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key point of contact for our members, support educational and event operations, and assist with light pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Hawaiian Bros Island Grill - Stine Ventures LLC Addison, TX • Addison, TX, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Consultant

    Membership Consultant

    Cowboys Fit • Plano, TX, US
    [job_card.full_time]
    Membership Consultants play a key role in the companys overall success by : .Achieving and exceeding membership sales and revenue goals and selling ancillary services. Contributing to member retention...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    CHRISTUS Health • Plano, TX, US
    [job_card.full_time]
    Job Title : Patient Financial Rep Senior.Shift : 9am to 5pm Monday to Friday.Schedule : 5 days a week - 40 hours.Experience working within a multi-facility hospital business office environment.Experie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Hawaiian Bros Island Grill - Stine Ventures LLC Rowlett, TX • Rowlett, TX, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Hawaiian Bros Island Grill - Stine Ventures LLC Allen, TX • Allen, TX, US
    [job_card.full_time]
    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same.That means ensuring a healthy work-life balance that lets you live in harmony with others and the natur...[show_more]
    [last_updated.last_updated_30] • [promoted]