Talent.com
Customer Service Representative (CSR) - Durable Medical Equipment (DME)
Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health • Rochester, NY, US
Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Bump Health • Rochester, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.

If you have experience in the following areas, you should Apply Today!

  • Insurance verification
  • Prior Authorization
  • Billing experience - Medicare, Medicaid, or Managed Care
  • Medical Office
  • Healthcare background
  • CPAP and Oxygen experience

Customer Service Representative Duties :

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Complete intake, insurance verification and determine charges and coverage for service / product requested.
  • Collect co-pays and input payment data.
  • Collect compliant medical documentation for insurance invoices.
  • Maintain work operations by following company policies and procedures.

    • Requirements

    Position Qualifications :

  • High School diploma or equivalent (Required)
  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME / DME experience and knowledge of medical terminology. (Preferred)
  • Previous data entry experience (Preferred)

    • Benefits

  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere
    • [job_alerts.create_a_job]

    Customer Service Representative Csr • Rochester, NY, US

    [internal_linking.similar_jobs]
    Representative, Dental Provider Services

    Representative, Dental Provider Services

    Molina Healthcare • Rochester, NY, United States
    [job_card.full_time]
    Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget Group • Rochester, NY, US
    [job_card.full_time] +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bobbie Medical Representative (Contract)Remote, US

    Bobbie Medical Representative (Contract)Remote, US

    Bobbie • Rochester, NY, US
    [filters.remote]
    [job_card.full_time]
    Bobbie is creating a parenting culture of confidence, not comparison.And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, orga...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Consumer Care Representative (Collections Specialist / Customer Service)

    Consumer Care Representative (Collections Specialist / Customer Service)

    Coast Professional • Geneseo, NY, United States
    [job_card.full_time]
    This is an in-office opportunity located at 4273 Volunteer Road Geneseo, NY 14454.Number of openings for this position.Ongoing need to fill this role. Job Summary The Consumer Care Representative (C...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Staffmark Group • Geneseo, New York, United States
    [job_card.permanent]
    Put Your People Skills to Work (Literally).Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Outside Sales Representative - Medical Equipment

    Outside Sales Representative - Medical Equipment

    Lincare Holdings • Rochester, NY, US
    [job_card.full_time]
    As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.W...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Representative, Pelvic Health - Rochester and Syracuse NY

    Sales Representative, Pelvic Health - Rochester and Syracuse NY

    Medtronic Plc • Rochester, NY, US
    [job_card.full_time]
    Pelvic Health Sales Representative.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You'll lead with purpose,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Service Representative

    Patient Service Representative

    RadNet • Rochester, NY, US
    [job_card.full_time]
    This position will cover our Culver Park and White Spruce offices, and may be asked to cover other sites as needed.Artificial Intelligence. Advanced Technology; The very best in patient care.With d...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    St. Lawrence Health System • Rochester, NY, US
    [job_card.full_time]
    Patient Service Representative.As a Patient Service Representative, you are the warm and friendly point of contact for visitors, providers and staff within the department and keep the department ru...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    Veterans Staffing • Rochester, NY, US
    [job_card.full_time]
    Patient Service Representative.Summary : As a Patient Service Representative, you are the warm and friendly point of contact for visitors, providers and staff within the department and keep the depa...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Service Representative (Veterinary-Focused)

    Customer Service Representative (Veterinary-Focused)

    One80 Intermediaries • Rochester, NY, US
    [job_card.full_time]
    Customer Service Representative Contact Cente R.The Customer Service Representative Contact Center provides frontline support to policyholders, addressing inquiries and resolving issues related t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pre-Service Representative

    Pre-Service Representative

    Ovation Healthcare • Rochester, NY, US
    [job_card.full_time]
    Ovation Healthcare Opportunity.Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years.Our mission is to strengt...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Requires Personal Lines License

    Customer Service Representative - Requires Personal Lines License

    Phenom People • Rochester, NY, US
    [job_card.full_time]
    Farmers Direct Services Customer Service Representative.We are Farmers! We are more than just your favorite commercials.We are a passionate, award winning, equal opportunity employer, committed to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Rep I

    Customer Service Rep I

    Rentokil • Rochester, NY, US
    [job_card.full_time] +1
    Customer Service Representative.Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!.We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control...[show_more]
    [last_updated.last_updated_30] • [promoted]
    American Airlines Customer Service Representative

    American Airlines Customer Service Representative

    TradeJobsWorkforce • 14626 Rochester, NY, US
    [job_card.full_time]
    Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    ZOLL LifeVest • Rochester, NY, US
    [job_card.full_time]
    Position Title : Patient Service Representative (PSR).Remote independent contract worker position.Flexibility – work around your schedule. The Cardiac Management Solutions division of ZOLL Medi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Representative, Dental Provider Services

    Senior Representative, Dental Provider Services

    Molina Healthcare • Rochester, NY, United States
    [job_card.full_time]
    Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Return Representative - PT

    Customer Return Representative - PT

    Avis Budget Group • Rochester, NY, US
    [job_card.full_time] +1
    Job Opportunity At Avis Budget Group.Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valu...[show_more]
    [last_updated.last_updated_30] • [promoted]