Ohio Licensed Pharmacy Technician Coordinator

A company is looking for a Member Services Coordinator - Remote US.

Key Responsibilities

Manage and resolve complex inquiries through email and calls, ensuring clear communication

Investigate service issues and escalate inquiries as needed

Document interactions and collaborate with teams to enhance member experience

Required Qualifications

Active Pharmacy Technician Certification and relevant experience

Six or more years of customer service or contact-center experience

Experience collaborating across departments

Proficiency with office technology and help desk tools

Strong organizational and analytical skills