Case Manager

Job Description

Job Description

Title : Case Manager

Reports to : ECC Program Manager

Department : Exceptional Community Connections, Individual Pathways, Exceptional Employment Solutions, Exceptional Works

Location : Various locations in LA County

FLSA Status : Non-Exempt

Compensation : $20-$24 per hour

Program Hours : M-F 8-4 : 30

Supervisory Responsibility : None

Position Summary

Under supervision, provide case management services (in a licensed or unlicensed program) which includes case record keeping, advocacy, and service coordination for consumers (adults with varying degrees of learning, behavioral, emotional, and developmental disabilities) in the program.

Essential Duties and Responsibilities

• Develop, prepare, and maintain complete case records, notes, and other paperwork for all referrals and consumers according to Licensing, Regional Center, DDS, and ECF standards. This includes case notes, Consumer Individual Risk Assessment forms, evidence of negative TB tests, physicals, etc.
• In consultation with program staff, develop a plan of individual service for each consumer that is designed to promote greater independence. Establish consumer goals and objectives initially, quarterly, semi-annually, and annually. Monitor consumer progress and work closely with staff on the implementation of goals and evaluation of each assigned consumer’s progress. Participate in the intake and assessment process of new consumers. Assist in the development and implementation of behavior management programs and provide crisis intervention to consumers as needed. Monitor consumer attendance.
• Participate in team meetings, safety committee meetings, and in-service training. Assist in providing in-service training to other direct service staff.
• Establish and maintain good working relationships with consumers, parents and / or care providers, and referral / service provider agencies. Conduct annual IHC / IPP meetings with consumers, parents and / or care providers and regional center representatives and other meetings as necessary.
• Adhere to ECF’s Injury & Illness Prevention and Safety Program. Report work related injuries / illnesses that involve participants / consumers. Implement ECF guidelines as they relate to medical emergencies, suspected abuse or neglect and unusual incidents. Assist facility staff during emergency medical situations including implementing First Aid, CPR, NCI, and transporting of consumers to home or medical facility if necessary.
• Keep abreast of community resources and advocate on assigned consumer’s behalf for emergency (i.e., medical, psychiatric, substance abuse, etc.) and support services (i.e., speech therapy, social / recreational services, independent living skills training, etc.). Be familiar with all available ECF programs and services. Provide in-service training to consumers regarding safety, self-advocacy, etc.

Other Duties

Qualifications

Education / Licenses / Certifications : BA in Human Service field.

Experience : Two years working with individuals who have special needs in a direct client service capacity or one year as a Case Manager in a social service environment.

Knowledge / Abilities / Skills :

Requirements

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Work Environment

This is a program for adults who have varying degrees of learning, behavioral, emotional, and developmental disabilities. Employee may encounter consumers who are in crisis, exhibiting emotional / psychological distress or behaving in an aggressive manner. Work will be performed primarily indoors in a shared office. Environment may include frequent interruptions, loud noise, odors, varying indoor temperature, and drafts. Outdoor temperature and weather will vary.

Equal Opportunity Employer :

Exceptional Children’s Foundation is an equal opportunity employer. We are on a mission to support independence, belonging and community. We strive to build a culture that is safe, respectful, fair, and supportive for all employees. We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward.