Talent.com
serp_jobs.error_messages.no_longer_accepting
Domestic Customer Service

Domestic Customer Service

ExpeditorsBrisbane, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Scope of Position : Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors’ culture.

KEY RESPONSIBILITIES :

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage
  • Professionally represent Expeditors to our customers, service providers, and government agencies

EXPECTATIONS :

  • Continually identify areas to improve efficiency
  • Embrace and adopt technology to optimize their ability to complete their work
  • Achieve standard of 52 hours training per year, including all mandatory trainings
  • Drive and develop customer relationship in order to exceed their expectations
  • Have a sense of urgency, be willing to help by offering solutions

    • HOURS : 10am to 7pm

    DAYS : Monday to Friday

    Qualifications : Qualifications

  • Fully proficient with various software applications (mainframe systems)
  • 10-key by touch
  • Displayed ability to work independently with minimal supervision
  • Ability to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
  • Functions efficiently in a high stress environment
  • Willing to work overtime
  • An intimate understanding of Export Compliance
  • Certifications including : Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA / FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

    • Reporting Structure :

  • Transcon Lead Agent, Transcon Supervisor, Transcon Manger

    • Additional Information

    Additional information

    Please include a cover letter

    Expeditors offers excellent benefits :

  • Paid Vacation, Holiday, Sick Time
  • Expected compensation $22.00 to $33.00 per hour.
  • Employee Stock Purchase Plan
  • Health Plan : Medical, Prescriptin Drug, Dental and Vision
  • 401k Plan
  • Training and Professional Development Program
  • All your information will be kept confidential according to EEO guidelines.
    • serp_jobs.job_alerts.create_a_job

    Customer Service • Brisbane, CA, United States

    Job_description.internal_linking.related_jobs
    Sales and Direct Customer Service Team Member

    Sales and Direct Customer Service Team Member

    SRO Marketing, Inc.Hayward, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    SRO Marketing is a leading sales company focused on the telecommunications sector.We specialize in driving customer acquisition and market growth for our partners. As a Sales and Direct Customer Ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service (Remote)

    Customer Service (Remote)

    Path ArcMillbrae, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Associate

    Customer Service Associate

    Savers / Value VillageDublin, CA, US
    serp_jobs.job_card.full_time +1
    Job Title : Customer Service Associate.Pay Range : Our starting pay ranges from $17.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hard...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Earn Cash with Gopuff In Your Free Time

    Earn Cash with Gopuff In Your Free Time

    GoPuffMenlo Park, CA, US
    serp_jobs.job_card.part_time +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative

    Customer Service Representative

    Mr. HandymanDublin, CA, US
    serp_jobs.job_card.full_time
    Join Our Team as a Customer Service Representative!.Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and flexible work environment? If so, we want you to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Plumbing Dispatcher / Customer Service Representative

    Plumbing Dispatcher / Customer Service Representative

    Works PlumbingPacifica, CA, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Plumbing Dispatchers / Customer Service Representatives.Are you great on the phone? Do you enjoy providing superb customer service in a fast-paced office environment? Are you a scheduling extraordi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Aldi Customer Service Representative (Remote)

    Aldi Customer Service Representative (Remote)

    TradeJobsWorkforce94707 Berkeley, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Remote Work

    Customer Service Remote Work

    Morphius CorpSan Francisco, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dispatch Supervisor (Pleasanton)

    Dispatch Supervisor (Pleasanton)

    Sunbelt ControlsPleasanton, CA, US
    serp_jobs.job_card.part_time
    This role oversees the daily activities and functions of the department, including supervising staff responsible for service call taking, dispatching, data entry, and customer service.Responsibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Urgent Special Request : Palisades Fire Domestic Worker Aid - Housekeeper Positions

    Urgent Special Request : Palisades Fire Domestic Worker Aid - Housekeeper Positions

    Excellence Services, LLCAtherton, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Have you or someone you know lost their job due to the Palisades Fires?.We understand the devastating impact these fires have had on countless families and livelihoods, and our goal is to support h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service - Earn Up to $37 / hr

    Customer Service - Earn Up to $37 / hr

    TradeJobsWorkforce95130 San Jose, CA, US
    serp_jobs.job_card.full_time
    Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service

    Customer Service

    TradeJobsWorkforce94140 San Francisco, CA, US
    serp_jobs.job_card.full_time
    Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Aldi Customer Service Representative

    Aldi Customer Service Representative

    TradeJobsWorkforce94116 San Francisco, CA, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Landscaper / Groundskeeper / Handyman

    Landscaper / Groundskeeper / Handyman

    Excellence Services, LLCAtherton, CA, US
    serp_jobs.job_card.full_time
    Location : Atherton, CA, 94027 (Live Out).Job Type : Full-Time (40 hours / week), Hourly, Non-Exempt.Availability : Weekends and flexibility required. CF; $35-$45 / hour (depends on experience).CF; Discret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Contractor Handyman

    Contractor Handyman

    TradeJobsWorkforce95129 San Jose, CA, US
    serp_jobs.job_card.full_time
    Responsibilities and Duties Ability to read blue prints and follow install instructions.Sanding, routing, prepping wood cabinets Refacing wood cabinets Install doors using standard blum hinges Mas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    CSR / Customer Service Rep

    CSR / Customer Service Rep

    Works PlumbingPacifica, CA, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    CSR / Customer Service Representative.Sundays and no mandatory on-call.Work for a company that's trusted in the Pacifica community. We invest in your professional development.Join a team that feels ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Customer Service Supervisor

    Retail Customer Service Supervisor

    HomeGoodsHayward, CA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Assistant Store Manager (Sales, Customer Service)

    Assistant Store Manager (Sales, Customer Service)

    CostulessdirectRedwood City, CA, United States
    serp_jobs.job_card.full_time
    Assistant Store Manager (Sales, Customer Service).Location : Redwood City, CA 94063, USA.Sign-On Bonus Opportunity of up to $3,500 •. Lucrative incentive sales plans, bonuses and sales contests.Compre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Handyman

    Handyman

    EsselPleasanton, CA, US
    serp_jobs.job_card.full_time
    Essel is seeking a skilled Handyman to join our team.As a Handyman, you will be responsible for performing a variety of repair and maintenance tasks in residential and commercial properties.Your ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Customer Service (remote work )

    Customer Service (remote work )

    Path ArcOakland, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30