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Account Manager
Account ManagerTeguar Corporation • Charlotte, NC, US
Account Manager

Account Manager

Teguar Corporation • Charlotte, NC, US
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Teguar Corporation is looking for a Sales Account Manager with experience selling technical products into enterprise organizations.

In this role you will collaborate with…

  • Internal teams including Sales Support Staff, Product Managers, Engineers and Supply Chain.
  • A combination of both domestic and international customers in industries such as Industrial Automation, Food and Beverage Manufacturing, Pharmaceutical and Biotechnology, and OEM Equipment Manufacturers.
  • Vendors of industrial computers and rugged handheld tablets that lead the Industrial Automation industry with cutting edge technology.

Clients you will impact…

You will have a direct impact by acquiring new customers and growing business with existing customers by developing strategies to sell a wide range of industrial computers and tablets. Your contribution is vital in establishing Teguar as more than a computer supplier, but a partner who will directly influence the technology community.

Your main responsibility…

As an Account Manager, you will play a pivotal role in driving revenue growth by identifying new business opportunities in your named account list, closing leads and winning deals for industrial and medical computing applications.

Your core accountabilities :

Customer Relationship Management

  • Build and maintain strong, long-lasting relationships with key decision makers and stakeholders within names accounts. Acts as the primary point of contact for these strategic accounts and provide exceptional customer service.
  • Regularly engage with customers through calls, emails, meetings, and other communication channels to understand their needs, challenges, and expectations.  Regular onsite visits are expected.
  • Utilize the CRM tool, Hubspot, to log communication and keep task of open deals, leads and tasks.
  • Negotiate pricing and terms with key customers to optimize revenue and maintain customer loyalty.
  • Provide regular reports to the sales manager and / or leadership team, highlighting progress, challenges, and opportunities within assigned accounts.

    • Lead Management

  • Respond promptly and professionally to prequalified leads and inquiries generated through marketing efforts.
  • Conduct thorough needs assessments to understand potential clients' requirements and challenges.
  • Clearly communicate product / service features, benefits, and pricing to prospects.
  • Collaborate with internal teams (e.g., marketing, product management, supply chain, support) to ensure a seamless customer experience.

    • Account Planning & Growth

  • Develop comprehensive and strategic account plans for each key customer, outlining objectives, targets, and growth strategies.
  • Identify and pursue upselling and cross-selling opportunities within existing accounts, promoting additional products, services, and solutions that align with customer needs.
  • Understand the customer's product lifecycle. Continues customer education via our product road maps.
  • Regularly present product demonstrations and conduct sales presentations to showcase the value and benefits of our offerings.

    • Industry and Product Knowledge

  • Stay updated with industry trends, partners, competitors, and market conditions.
  • Continuously enhance product knowledge and effectively communicate product updates to clients.

    • Core Competencies you need…

  • Excellent verbal and written communication skills.
  • Proven ability to alter your communication style to different audiences.
  • Proven experience with vendor / customer communication.
  • Excellent customer service skills.
  • Strong negotiation skills.
  • Proven strategic planning experience

    • What you need to be successful in this role…

  • High attention to detail.
  • High desire to contribute to the bottom line of a business.
  • Ability to think outside of the box and not be afraid to voice ideas.
  • Possess a self-driven, motivated personality.
  • Proven ability to problem-solve and make decisions with minimal guidance
  • Ability to work independently and also be able to collaborate with others as needed.

    • This role is not for you if…

  • You don’t enjoy interacting with people on a daily basis.
  • You are not timeline driven.
  • You do not work well under pressure.
  • You desire to do all the work yourself, as this role is collaborative.
  • You cannot work with little to no supervision.
  • You cannot work in ambiguous situations.

    • Who we are…

    Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions.  Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.

    Our Mission and Values…

    Teguar’s Core Values are the pulse of our organization.   We care for our customers and have a true Passion to see our customers succeed.  We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it’s hard.

    We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.

    We believe in family first and foster a true work / life balance environment.  Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives.  We continuously strive to nurture a positive company culture for our team members.

    Requirements

  • Bachelors Degree from a four-year college or university and 2 years' relevant experience; Or a minimum of 5 years of experience in lieu of education; OR an equivalent combination of years and / or experience.
  • Excellent interpersonal, written, and oral communication skill.
  • Strong negotiation skills and the ability to close deals over the phone.
  • Customer oriented.
  • Excellent follow-up and organizational skills.
  • The ability to work independently and take initiative.
  • Proficient in MS Office.
  • Willingness to learn.
  • Flexibility (ability to change with business need)

    • Benefits

  • Commission Plan
  • 401K matching
  • HRA (Health Reimbursement Account) covers medical, dental and vision expenses
  • Gym membership
  • Paid Holidays and PTO days
  • Birthday PTO and Volunteer Day
  • Culture Committee Program
  • Employee Referral Bonus Program
  • Modern office work environment with free drinks and snacks
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