ABOUT HUB:
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
THE OPPORTUNITY:
The Account Manager manages a book of insurance business, and provides professional, courteous service to clients, carrier representatives, underwriters, business partners. Supports Producers and/or Account Executives in obtaining, maintaining, and expanding business.
DUTIES & RESPONSIBILITIES:
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB’s best practices and standard procedures.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
Prepares and implements all transactions, paperwork, and internal processing for assigned accounts.
Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.
Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
Identifies opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the clients needs. Documents other insurance products and services the clients are purchasing through other providers and who those providers are.
Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
Prepares reports, proposal and comparisons for management as required.
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures.
In conjunction with the producer or independently, manages, organizes, and conducts client meetings
Performs other duties and projects as assigned.
QUALIFICATIONS:
High School Diploma / GED
2-5 years insurance industry experience (brokage preferred) or equivalent combination of education & experience
Property & Causality License
KNOWLEDGE / SKILLS / ABILITIES:
Ability to effectively and professionally communicate orally and in writing with internal and external customers.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.
Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Desire to learn and grow within the insurance industry.
Confidence and demeanor to effectively interact with all levels within the organization.
Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients’ needs.
Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.
Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
WORKNG CONDITIONS AND PHYSICAL DEMANDS:
This position primarily involves remaining in a stationary position for the majority of the workday.
The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
The expected salary range for this position is $65,000 - $75,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#LI-CD1 #LI-LW1
LIKE US SO FAR?
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Account Manager, Commercial Lines • Newport Beach, CA
Professional Lines Account Manager.Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.This is a Professional ...[internal_linking.show_more]
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees.For over 100 years, BakeMark has stood for excellence in quality and service, for our custom...[internal_linking.show_more]
Territory: Long Beach, CA - Psychiatry.Target cities for territory are Long Beach and Huntington Beach- will consider candidates who live within 40 miles of territory boundaries with access to a ma...[internal_linking.show_more]
Commercial Lines Account Manager - Surety.Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager - Sur...[internal_linking.show_more]
Commercial Lines Account Manager - Hybrid / Remote - Hawthorne, CAAn established independent insurance brokerage is searching for a Commercial Lines Account Manager to join their team! This agency ...[internal_linking.show_more]
Account Development Manager duties consist of: Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked w...[internal_linking.show_more]
You have what it takes: a competitive drive coupled with exceptional sales ability.In this role, you will be an integral part of a nationwide sales team developing and managing an assigned territor...[internal_linking.show_more]
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Director, Executive Recruitment, North America at VML.You will help drive client services market...[internal_linking.show_more]
Primary Posting Location : City.Primary Posting Location : State/Province.Primary Posting Location : Postal Code.Primary Posting Location : Country.Client Services/Account Management.The Account Ma...[internal_linking.show_more]
Commercial Insurance Account Manager.Accurately enter and maintain policy updates and account information within agency management systems.Serve as a primary point of contact for clients, producers...[internal_linking.show_more]
Senior Commercial Lines Account Executive - Orange County, CA.We are seeking a highly driven insurance professional to step into a Senior Commercial Lines Account Executive position with a stellar ...[internal_linking.show_more]
Delta Dental is seeking a dynamic Account Manager for Key Accounts, an individual who flourishes in building robust relationships and propelling revenue growth within their mid-to large-market clie...[internal_linking.show_more]
Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily b...[internal_linking.show_more]
Join Syneos Health, in partnership with Luye Pharma USA Ltd.Psychiatric Account Manager and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to...[internal_linking.show_more]
As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via phon...[internal_linking.show_more]
The Account Manager works in a consultative manner and assumes overall responsibility for managing accounts with the objective of ensuring revenue goals are achieved.The role proactively manages re...[internal_linking.show_more]
Position: Commercial Insurance Account Manager - Insurance.Accurately input policy updates and account information.Communicate with client, producer, and carrier underwriters in regards to policy a...[internal_linking.show_more]
High-Impact Key Account Manager - Biosimilars (Los Angeles / San Diego Territory).We are partnering with an established p.Southern California, covering Los Angeles through San Diego.Target bonus: ~...[internal_linking.show_more]
